Anyone else affected by data connectivity outage today (8/15/2016)

[Skipdd]

Working now (checked remote ap). Was not working 2 hrs ago.

Given length and scope of outage (issues reported many hours of the day from many parts of the country), I would like to see a Root Cause Analysis (RCA) or some facsimile thereof from Tesla.. Just saying

 

[David29]

Yeah, I can connect to the car, too, so it looks as if the outage is over.
Agree on comment about root cause, but have little expectation we'll hear anything...

 

[RADavid]

3G is the problem, so I've been told. Everything connection-wise about my 'older' model is fine except no Google Maps. This problem has persisted over 10 days now. My car has always had problems updating new software and usually has to go into TESLA service to update, a two hour drive away.

 

[Jurnimon]

I have an early '16 with LTE and I had the issue. WiFi didn't help either.

 

[Doug_G]

LOL I drove my Roadster that day and didn't notice. No connectivity 24/7.

 

[Drone Flyer]

I lose connectivity all the time now. The bars are all greyed out no 3G at all yet my GPS and the google maps work just fine.
I just can't surf the net now while driving! LOL!

 

[CadillacJack]

Yep - it's pretty bad. See the 3G Connectivity thread for my experience. Not being able to stream radio nor have traffic updates is not fun.

I don't buy the '3G is older tech' excuse - the earliest any carrier will shut down 3G will be 2020, and I doubt that'll happen on schedule.

 

[James Anders]

Looks like the problem is back as of 11AM EST here. Keeps trying to wake car - even though it's always connected. Times out then asks to retry.

 

[richrootes]

This is actually getting to the point of major annoyance, particularly when you're trying to point friends in Tesla's direction, but then having to make excuses for the navigation not re-routing or TuneIn Radio not working

After paying a lot of money for the Tech Package, I expect it to work - at least most of the time

Has everyone posting in this thread been in touch with Tesla?

 

[SmartElectric]

The recent instability of Tesla 3g connection is a well known issue to Tesla Canada.
They are working on a fix. Might be 4+ weeks out based on other forum posts on TMC.

 

[wayner]

By 3G does that mean that this issue doesn't affect LTE? I don't think that was the case with this outage - I think when the cause was blamed on 3G that was technically incorrect and meant that it was a mobile network outage which affects 3G, LTE and even EDGE(2G) for that matter.

 

[ErnstT]

Is a wifi connection through the phone's hotspot going to give a constant connection to be able to navigate with maps? have plenty in my data pack still anyway. I have planned several roadtrips through Canada from Montreal, and looking on moving maps instead of grey squares is much easier

(By the way, I am from the Netherlands and exchanged Tesla's with a Canadian: what a great way to travel)