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Anyone else seeing an outage?

Discussion in 'Model S: User Interface' started by Korben, Jan 3, 2016.

  1. Korben

    Korben Member

    Joined:
    May 13, 2015
    Messages:
    111
    I see no connection to the application gateway through VZW or Comcast. The Tesla Android app and my scripts are seeing the same issue FWICT.
     
  2. BertL

    BertL Active Member

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    Aug 19, 2015
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    Location:
    Carlsbad, CA
    No issue via AT&T and my iPhone or iPad. :)
     
  3. jeffro01

    jeffro01 Active Member

    Joined:
    Jan 30, 2013
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    1,169
    Location:
    SF Bay Area
    No issues here accessing via my iOS app. Had to reboot my Visual Tesla VM so I'll check that in a bit.

    Jeff
     
  4. jeffro01

    jeffro01 Active Member

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    Location:
    SF Bay Area
    VT is fine as well.

    Jeff
     
  5. Korben

    Korben Member

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    May 13, 2015
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    Must just be me. The car and I both have Internet connectivity. Off to the traces to figure out why I am so lucky :).
     
  6. Beryl

    Beryl Member

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    Feb 19, 2015
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    594
    Location:
    South of Houston
    I don't think it was just you. It took about 15 minutes to connect last night and just before I went out to check my vehicle, it connected and sent the "finished charging" message that had occurred hours before. I didn't think more about it until seeing this thread.
     
  7. Korben

    Korben Member

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    Interesting. It was out of commission for several hours for me. I have to look through my logs but I am relatively sure it came back due to my rebooting the car vs. anything else. Not sure what the backend looks like over there but it is entirely plausible that there are several service gateways for load balancing and geo performance etc.
     
  8. chang

    chang Member

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    Aug 28, 2014
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    Location:
    Dublin, CA
    It did take me a few tries to connect this morning, otherwise it's working ok.
     
  9. brooklynrab

    brooklynrab Member

    Joined:
    Mar 21, 2014
    Messages:
    140
    Location:
    ny
    Had the same problem last night and this morning both through the tesla app and third party desktop app. This is the reason we all tell people to not rely on the phone app to open your car -- always have the physical key with you because app connection problems occur at the most inconvenient times...
     

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