I requested a buyback on my MX which I bought used from Tesla 6mo ago. I live in Atlanta and was traveling to Raleigh with my dog and the MX died on a Tesla Supercharger at Sheets. Tesla said my loaner can't leave NC, I don't live in NC I live in Atlanta and how do I get home with my dog?
The whole reason I traveled with him was of Dog mode and it would be easy to leave him in the car while I make stops. Now I have no car, no dog mode, the MX needs a new HV Battery, the battery pack, because it died on a Supercharger. I have had other safety issues since I picked it up and have been in service at least 4x and had home service too. The MX is great car, but this one I have safety concerns knowing the battery died after <5 years and only 30k miles on it, the front end was messed with when I picked it up and they had to replace the front suspension or struts or something. The front end had almost every bolt lose when I bought it and you could tell someone had every panel off the front sides, hood, and front fascia.
Looking for any advice? The service manager was great and I always stick to be kind and use honey, not vinegar.
The whole reason I traveled with him was of Dog mode and it would be easy to leave him in the car while I make stops. Now I have no car, no dog mode, the MX needs a new HV Battery, the battery pack, because it died on a Supercharger. I have had other safety issues since I picked it up and have been in service at least 4x and had home service too. The MX is great car, but this one I have safety concerns knowing the battery died after <5 years and only 30k miles on it, the front end was messed with when I picked it up and they had to replace the front suspension or struts or something. The front end had almost every bolt lose when I bought it and you could tell someone had every panel off the front sides, hood, and front fascia.
Looking for any advice? The service manager was great and I always stick to be kind and use honey, not vinegar.
