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Anyone forgo pre-delivery detail when picking up in Dedham?

Discussion in 'New England' started by Hota, Jul 13, 2016.

  1. Hota

    Hota Member

    Joined:
    Jun 27, 2016
    Messages:
    53
    Location:
    New England
    I'm taking delivery in Dedham and don't want the car washed prior to taking delivery. They are requiring that I sign a waiver.

    The waiver states:

    "If you request that we not perform the pre-delivery detail on your vehicle, we cannot and will not be held responsible for scratches and surface flaws on your vehicle.

    By signing below, you request that Tesla not detail your vehicle during its pre-delivery processes, and you agree that Tesla will not be held responsible for scratches and surface flaws on your vehicle."

    Has anyone had any issues with the condition of their vehicle at delivery without the pre-delivery detail? I'm getting a nano coating applied and don't want to have to do a paint correction.
     
  2. bigmaple1

    bigmaple1 Member

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    Apr 26, 2013
    Messages:
    77
    Location:
    new england
    you will have to do paint correction regardless of whether they detail the car pre-delivery or not. If they detail it, you won't see the scratches they leave behind until you wash off the filler coat they put on. (Ask me how I know). If I had to do it over, I would bring a gallon of distilled water to rinse the car before signing any paperwork or handing over a check
     
    • Like x 1
  3. Gwgan

    Gwgan Almost a wagon

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    Aug 11, 2013
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    Location:
    Maine
    In had asked for "everything but wax" which was ok'd without the waiver but timing changed so they did the usual when I rescinded my request.
     
  4. linkster

    linkster Member

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    Apr 22, 2013
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    Location:
    USAX2
    how? (pro detailer, painter?)

    In Dedham country (Weston) today and tomorrow. I will be taking delivery much further south. I do like the/your idea of accepting the vehicle with no prep as I am a fusspot and request on every service visit "Please, No Wash, No Tire Rotation, No Alignment."
     
  5. Chopr147

    Chopr147 Active Member

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    1,128
    Location:
    Wantagh, NY
    I was thinking of asking for delivery with the protective wrap still on the car. Problem with that is what's underneath? There seem to be too many customers unhappy with scratches, marks etc.... I am resigned to just let them do the usual but go over the car with a fine tooth comb before taking home. (tough to do when I will be so excited to drive it away)
     
  6. tga

    tga Active Member

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    Location:
    New Hampshire
    No wash I get, but why no rotation/alignment? What's the downside?
     
  7. bigmaple1

    bigmaple1 Member

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    Apr 26, 2013
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    Location:
    new england
    No. My '13 Tesla got severe road rash over the 3 years I drove it, so I decided to spring for some xpel and opticoat this time. I traded in for a demo car. It looked great when I signed the paperwork and drove away. On the way home it rained. The next day, I went in to the garage and saw deep parallel scratches all over the back of the car. Whatever they put on the car when they were delivering it to me looked good and was water soluble. I went back to complain, and they insinuated that somehow I put the scratches in the car (must have been while I was driving home I guess). They took it for about an hour, then brought it back - it looked great. A few weeks later, the scratches were visible again. I noticed that they had at least removed about 40% of the scratches, then probably hit their limit for how much time they were willing to spend on my car. It leaves a sour taste in my mouth. I'm just trying to help others avoid the same disappointment (satire aside, linkSTER)
     
    • Informative x 1
  8. Hota

    Hota Member

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    Jun 27, 2016
    Messages:
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    Location:
    New England
    Update:

    I took delivery - they washed and cleaned the wheels but no painted surfaces. The car looked pretty good even without a wash.

    I had XPEL and Opticoat applied and the car looks fantastic!
     
    • Like x 1
  9. linkster

    linkster Member

    Joined:
    Apr 22, 2013
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    Location:
    USAX2
    tga

    I don't know that much about suspension, alignment, and tire rotations but it is important to me to have even, predictable, and a long lasting tire life since we put 20K miles/year on the Jan '13 delivery P85. Under the guidance of champ with a later detailed important explanation by Hyper along with my own front and rear suspension bits, alignment settings, specific tire rotations, specific tire pressure, I am pleased that I only have to replace the 21’s every 2.5 years.

    btw, I can't wait to get my hands on my 3 to have some suspension bits fabricated.
     

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