Anyone got HW3 retrofit yet?

[jesselks]

Two years of waiting ... and hw3 on M3 retrofit finally installed by mobile tech this afternoon.

 

[Padelford]

As a 2017 Model X owner with FSD, I emailed Tesla and voiced my frustration that I am not getting the full FSD experience as I've been upgraded to HW3, but my MCU was not upgraded. Their response is if I want FSD visualizations, buy the Infotainment upgrade. I don't want or care about the Infotainment extras like Netflix or Arcade games. But I do want everything associated with the FSD experience, including the visualizations. When I paid for the FSD, my assumption was and has always been, I get everything associated with FSD. When I paid extra for this feature, I was not told I would have to pay another $2500 to get the full FSD experience.

Yes, the FSD is "functional", but not complete. Since my HW upgrade, I have FSD functionality, but now other features are affected. My maps take forever to load. I get alot of buffering on streaming audio. I suspect that the FSD functionality has taxed other aspects of the car.

My next step is writing Tesla corporate. I suggest that anyone else in my situation also write Tesla corporate to complain. Give us what we paid for.

I posted the same complaint earlier in this thread. When I paid for FSD last year, there were no qualifications on what I would and would not get. I expected to get the same driving experience (including visualizations) as the current Teslas, which means the MCU2 upgrade should have been included.

 

[Krash]

It is ironic that only when FSD is done you don't need the visualization.

 

[Knightshade]

I posted the same complaint earlier in this thread. When I paid for FSD last year, there were no qualifications on what I would and would not get.

Yes, there were.

What you'd get was described on the screen where you checked the box to purchase FSD.

(that description has changed several times over the years- so what you were promised depends on when you bought).

none of those promises included anything about visualizations though.

Refer back to just a few posts ago to see the various versions of what buyers were promised-
Anyone got HW3 retrofit yet?

I expected to get the same driving experience (including visualizations) as the current Teslas, which means the MCU2 upgrade should have been included.

Then your expectations do not match what you actually purchased.