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Anyone got HW3 retrofit yet?
- Thread starter Joshan
- Start date
To see if the process is actually by VIN or purchase date or something else? A service advisor casually explained it as giving preference to those who have been waiting longer, but this could just be his interpretation of "by VIN," or "by VIN" could be a shorthand to explain the process as generally earlier purchases have lower VINs. Or maybe "by VIN" just means the specific vehicles that Tesla has chosen to fall into one group or another.
Knightshade
Well-Known Member
Ok, but that'd just be "FSD purchase date" then- if you bought it with the car or not still wouldn't matter... that's what I was asking about- can't imagine any scenario where that makes a difference.
GuyDude
Member
LR RWD. Delivery March 2018. Purchased FSD about a month later. I texted Tesla about it and they said my VIN ( 009xxx) was due for upgrade. I had some other items like noise suspension so it worked out well. Flying to Denver for a week and rented a P100D. Merry Christmas
My car should be ready by Sunday. I will post results of the retrofit.
My car should be ready by Sunday. I will post results of the retrofit.
I was told they don't do off-the-street upgrades, you'll get notified when you turn comes.
GuyDude
Member
correct. It has nothing do to with what Uncle Paul said. If your VIN is due then it’s due. Feel free to call Tesla 100 times a day if you want. I can’t stand this notion that we need to not bother the SC. That is total BS. Tesla is is the business of customer service. They will never ‘flag’ your car. Total nonsense. I texted my dealer once a week for the last month until they said my car was eligible. Luckily I had 6 other items like my suspension squeaking, rear door handles staying in the open position etc... so worked out well... BUT had I had zero other issues Tesla would have gladly performed ONLY the HW3 upgrade. Clearly some of you have not come from other luxury brands like Bmw, MB, etc.. where their customer service will do everything short of sexual favors to make you happy and you guys are worries not to bother Tesla? LOL... f that. Enjoy your HW3 upgrades and Merry Christmas you filthy animals!
Honestly, I don't think that had anything to do with it. Some people think the more they press software Update->Advanced the quicker they get the OTA.
Knightshade
Well-Known Member
I mean, folks wonder why most SCs don't even answer calls anymore and some SCs have weeks-long waits to get any appointment for any service...
If they're answering 100 calls a week, at say 5 minutes a call, just to tell people who aren't on the list anyway they're not on the list, that's over over 20% of a service guys work week he isn't performing actual service on actual cars
RayK
Active Member
So my LR RWD was a July 2018 delivery (VIN 444xx) and I purchased both EAP and FSD afterwards (9/2018 and 8/2019, for a total of $8500). I'll be the control case for NOT contacting Tesla and see how long it takes for my number to come up.
GuyDude
Member
Of course it has nothing to do with it. My point was there is nothing wrong about inquiring. If your vin is due then it’s due. I have a very early production model so hence why my VIN is up for upgrade.
GuyDude
Member
I'm curious when Matt Schummer (Tech Talk) gets his. Although he may not have purchased fsd. Another interesting question is, as stated, upgrades were to go to FSD orderers, will that, in actuality, be the case?
I don’t ever remember Tesla stating what the order of install would be. If you can point to it, I’d be curious to see.
And who is Matt Schummer and why should anyone care when he gets his?
GuyDude
Member
From my understanding HW3 upgrade is ONLY available to those who pre-purchased FSD. It is also free only to those who purchased FSD prior to a certain date. Anyone who purchased post the cut-off date will need to pay to upgrade from 2.5 —> 3.0
I'd guess following Ben and Kim, he's the most popular Tesla YouTube guy. Ergo, my reference to his series name.
Don’t know who Ben and Kim are either. Sorry. I don’t get YouTube culture.
That's precisely how I remember it as well. Given they are paying customers can they call up, order it, and effectively cut in line?
Knightshade
Well-Known Member
Nope. No such thing.
If you bought FSD, ever, you get HW3 if you don't already have it.
Dunno where you guys are getting this stuff from.
If you bought FSD you get the HW3 upgrade free. Period. There is no "cut off date"
There is no "buying HW3" without FSD for anybody.
Below is what the FSD purchase page says right now as of this post
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