New 7-seat configuration, the single (passenger-side) 2nd row seat gets locked halfway down. The SC wouldn't tell me how to reset it. They can do it very quickly, but they're an hour away. A new seat has been ordered, but who knows how long that can take. It's like the seat has no power. The button does nothing and makes no noise. The two levers are limp, like they're not connected. It's clear that the levers don't actually disengage the seat locks, but rather they're just computer switches. The usual computer reset and hard resets do nothing. Any help would be appreciated, though I know there aren't many of these in the wild.