So I live in Utah. Nearest Tesla store is in Las Vegas.
Bought my car in Las Vegas. "Oh, sure, we do this all the time. No problem registering it in Utah," says my Delivery Specialist at the end of paper signing. I asked her if I needed to take the papers to the local Utah DMV to register it myself. Nope, they'd send it all in for me, she said, stating that I'd have my tags in plenty of time before my two week "Special Drive Away Permit" expires.
You know that little feeling you get in your gut when you know something is going to go wrong? Yeah, that one. I had it right when she said that.
So my car turns into a pumpkin at midnight tomorrow night. I call the Utah DMV today. Nope, they have yet to even receive the paperwork on my car.
I call the Tesla store in Las Vegas. Lady says they still show my paperwork "In progress." What does that mean, I ask. "Well, I'm not sure what it means," the lady responded oh so helpfully. "But I'll call the people that handle this and call you back."
Have you ever noticed that when you talk to Tesla people on the telephone that they're very much in a hurry to get you off the phone with the "I'll find out and call you back" statement, then never call you back? Honestly, I have yet to call Tesla and talk to someone that *could* answer a question without having to "...find out and call you back." Does anyone at that company actually *know* anything? And why the bloody *censored* do they never actually follow through and call you back?
I knew I should've insisted on taking the registration paperwork home with me to turn into the DMV myself. Should've listened to that gut feeling.
Just a few business hours left in the day for the 'Vegas time zone. Anyone wanna place bets on whether or not she calls me back? I told her that I'd literally drive the 150 miles down to Vegas and pick up my registration paperwork and hand deliver it to my local DMV if they still had the papers there. "I'm not sure how I could find out if your papers are still here or not." *sigh*.
So, as I said, my car turns into a pumpkin tomorrow night at midnight. IMO, it was up to Tesla to make sure that I got the plates for my car before the temp tag expires. So I'm not going to stop driving my car due to their screw up. And I'm sending every ticket I get for driving an unregistered car to Elon.
They got paid for their car. It was their responsibility to get good and correct paperwork (I'm just waiting for the DMV to call me telling me there's a problem with the paperwork when they finally *get* the paperwork) to the DMV in time for them to issue me plates to continue driving the car without interruption from the time I took delivery.
I do love my car, but OMG, Tesla as a company is really ruining the experience.
/rantmode
Anyone else have registration issues like this?
Bought my car in Las Vegas. "Oh, sure, we do this all the time. No problem registering it in Utah," says my Delivery Specialist at the end of paper signing. I asked her if I needed to take the papers to the local Utah DMV to register it myself. Nope, they'd send it all in for me, she said, stating that I'd have my tags in plenty of time before my two week "Special Drive Away Permit" expires.
You know that little feeling you get in your gut when you know something is going to go wrong? Yeah, that one. I had it right when she said that.
So my car turns into a pumpkin at midnight tomorrow night. I call the Utah DMV today. Nope, they have yet to even receive the paperwork on my car.
I call the Tesla store in Las Vegas. Lady says they still show my paperwork "In progress." What does that mean, I ask. "Well, I'm not sure what it means," the lady responded oh so helpfully. "But I'll call the people that handle this and call you back."
Have you ever noticed that when you talk to Tesla people on the telephone that they're very much in a hurry to get you off the phone with the "I'll find out and call you back" statement, then never call you back? Honestly, I have yet to call Tesla and talk to someone that *could* answer a question without having to "...find out and call you back." Does anyone at that company actually *know* anything? And why the bloody *censored* do they never actually follow through and call you back?
I knew I should've insisted on taking the registration paperwork home with me to turn into the DMV myself. Should've listened to that gut feeling.
Just a few business hours left in the day for the 'Vegas time zone. Anyone wanna place bets on whether or not she calls me back? I told her that I'd literally drive the 150 miles down to Vegas and pick up my registration paperwork and hand deliver it to my local DMV if they still had the papers there. "I'm not sure how I could find out if your papers are still here or not." *sigh*.
So, as I said, my car turns into a pumpkin tomorrow night at midnight. IMO, it was up to Tesla to make sure that I got the plates for my car before the temp tag expires. So I'm not going to stop driving my car due to their screw up. And I'm sending every ticket I get for driving an unregistered car to Elon.
They got paid for their car. It was their responsibility to get good and correct paperwork (I'm just waiting for the DMV to call me telling me there's a problem with the paperwork when they finally *get* the paperwork) to the DMV in time for them to issue me plates to continue driving the car without interruption from the time I took delivery.
I do love my car, but OMG, Tesla as a company is really ruining the experience.
/rantmode
Anyone else have registration issues like this?