Anyone having bluetooth unlock problems since the new update?

[frank69]

So, I walk up to my car, and it's worked pretty much 95% of the time and I can get in.

However, since the update, I walk up and it still locked. I need to open up the app and unlock it. It seem to happen 50% of the time now. Especially, when the car has been sitting for a while.

Anyone else have these issues?

 

[spsheridan]

Yes. It seems to be related to whether my phone is locked. What phone are you using and OS are you using?

 

[Wennfred]

Yes! Need to check my Always running in the background setting for the Tesla app. Now I have to walk up to the car and manually unlock it.

I used to have this setting as Always, some how it changed. I changed it back to Always. Will check in the morning when I go home.

Fred

 

[Wennfred]

IOS 13, IPhone XS Max, try setting that to “Always” and see if that works.

Fred

 

[frank69]

So my car finished charging after 5 hours. Haven’t been near it. Walk up and it won’t open still. Any other ideas. Tired of manually opening it. My settings...

 

[frank69]

And yes. I have latest iOS that came out a few days ago

 

[Msjulie]

Every new Apple OS is tightening up privacy and security settings so as shown above, reconfirm app permissions.. I've not had a non-open in a surprisingly long time fwiw

 

[frank69]

I did post my settings above. I checked privacy and it says for Bluetooth that Tesla app is allowed. Any other ideas ?

 

[Msjulie]

@frank69 I hate to admit I've done this to resolve weird problems - reboot the phone and the car -

 

[mswlogo]

IOS 13, IPhone XS Max, try setting that to “Always” and see if that works.

Fred

iOS 13 is pretty aggressive in pushing apps to use less resources. You have to stay on top of BOTH background processing AND location always. You need both settings on the Tesla App !!

 

[Wennfred]

I did post my settings above. I checked privacy and it says for Bluetooth that Tesla app is allowed. Any other ideas ?

It says that for all apps about Bluetooth, that’s part of IOS-13. I turned on “Always” and it still didn’t work, unlocked the phone and it still wouldn’t open it. I had to open the App and manually unlock the car.

Fred

 

[Wennfred]

@frank69 I hate to admit I've done this to resolve weird problems - reboot the phone and the car -

I rebooted the phone only and now it works, will check later after a deep sleep.

Thanks

Fred

 

[frank69]

I'll try hard booting the phone and the car later...let's see in the morning. Will report back.. What a pain

 

[mrau]

And yes. I have latest iOS that came out a few days ago

There is newer version of app than what you show, it is ver 3.10.1. Not sure if that will help. No problems with the phone key here.

 

[Wennfred]

Just rebooting the iPhone is all that was needed, now it works like it suppose too.

Fred