Anyone received Tesla CCS adapter?

[DeadSea]

Hi All,

I ordered the Tesla CCS adapter feom Tesla Canada the day it was made available in September but I have not received it yet.

Tesla provided a UPS tracking number which shows that label was created but not much else has happened since then.

Since it's been over a month now, I am reaching out to see if anyone else here received it yet.

I have sent several emails to Tesla Canada but as usual no response so far.

TIA.

 

[YEG EV]

Hi All,

I ordered the Tesla CCS adapter feom Tesla Canada the day it was made available in September but I have not received it yet.

Tesla provided a UPS tracking number which shows that label was created but not much else has happened since then.

Since it's been over a month now, I am reaching out to see if anyone else here received it yet.

I have sent several emails to Tesla Canada but as usual no response so far.

TIA.

I received mine, the tracking number showed that the shipping label was created Sept 22nd and it arrived in Edmonton on September 29th.

My guess is that they ran out of stock at the warehouse and are waiting for more.

 

[Jgdixon]

Yes I received mine too and know many others who have as well

 

[rypalmer]

Related: Why is Tesla's online store such garbage?

 

[TrevTremaine]

I've had mine for a while now. Showed up about a week after notification of shipping, I think.

 

[Ogre]

Received it, tried it out. Works great. Didn't really need it this time, but good to know it'll work in a pinch.

 

[DeadSea]

Thanks all! I guess I was just unlucky.

Hopefully, Tesla will respond back sometime this year and let me know when I can expect to have it.

 

[DuncanM]

Thanks all! I guess I was just unlucky.

Hopefully, Tesla will respond back sometime this year and let me know when I can expect to have it.

I got mine in about 10 days after ordering. Is your car compatible with CCS charging?

 

[DeadSea]

I got mine in about 10 days after ordering. Is your car compatible with CCS charging?

Yes, it's a 2021 MY enabled for CCS charging.

 

[Corey2002]

The adapter was released on the 21st, ordered mine on 23rd and delivered (ontario) on 29th

You emailed [email protected] ?

 

[DeadSea]

The adapter was released on the 21st, ordered mine on 23rd and delivered (ontario) on 29th

You emailed [email protected] ?

Yes, 4 emails so far. Each stated that it could be 5 days to get a response bit it has been over 10 days since the last email.

Not sure what I can do since they don't list a phone number along with the email for customer service.

 

[Randy-12]

Yes, 4 emails so far. Each stated that it could be 5 days to get a response bit it has been over 10 days since the last email.

Not sure what I can do since they don't list a phone number along with the email for customer service.

You can always cancel the order and order it again.
If they do ship 2, you can always return one.

 

[DeadSea]

Thanks all. Tesla finally responded to my latest email yesterday, perhaps because I mentioned that I will be filing for charge back with my CC.

They shipped out a replacement unit and it will arrive on Tuesday.

 

[LoudMusic]

Thanks all. Tesla finally responded to my latest email yesterday, perhaps because I mentioned that I will be filing for charge back with my CC.

They shipped out a replacement unit and it will arrive on Tuesday.

It's a shame it takes threats to get anything done.

 

[BMWM3Man]

Purchased on yesterday afternoon and woke up to shipped notification. We'll see...

 

[Love2Run]

I'm in Oregon. Label created 9/26, nothing since then.

 

[DuncanM]

I'm in Oregon. Label created 9/26, nothing since then.

Have they billed you yet? I have heard good things about the A2Z CC1 adapter.

 

[BMWM3Man]

Purchased on yesterday afternoon and woke up to shipped notification. We'll see...
View attachment 869123

Pretty quick...

 

[DeadSea]

Just checked the tracking number they sent and mine should also arrive on Nov 2.