Here’s what the work order looks likeView attachment 520854
Why does the WO show MCU upgrade and then again underneath it Tegra MCU and AP 2.5 to Intel MCU and AP 3.0? Did they do 2 MCU upgrades for some reason or is that the same?
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Here’s what the work order looks likeView attachment 520854
Haven’t had the work done yet. It’s the estimate they send you before the appointment. I suspect it’s just system verbsge but it’s just MCU upgrade and HW3 upgrade.
Yeah - never got an invite for the HW3 update to our 2018 MX, and didn't get an invite for the MCU2/HW3 update to our 2017 MX. I just went ahead and scheduled them in the app and they took the 2018 last December and took the 2017 last week. Worst that can happen to you is they cancel the appointment.So, they send you an email invite
That’s what Tesla told me
I’m waiting for hw3 on my 3 and want to update my wife’s 6/17 x to hw3 and mcu2
I have almost exact configurations, I'll send a request and see what they say.
We'll see what they say...although I'm planning to also ask if they'd be willing to install the FM module otherwise I'm not sure if I'd do it just yet.
peteyswift, mine must have been done right after yours. Did my 2017 MX last Friday at the same SC. I scheduled it on Monday and brought it in at 8:30 AM that Friday. They had it done by 2 PM that day. Agree that the display is much more responsive. Only issues were that they accidentally cracked a trim piece (automatically scheduled mobile service since they didn't have the part on hand), and I discovered that I couldn't unlock the car or open the trunk/frunk remotely from the app. Apparently they didn't reset the "Remote Security Detector". Mobile service will do that when they fix the trim piece.
I guess they're still learning how to do this. I would use those words: reset the "Remote Security Detector", and describe what you can and cannot do in the app. If it's the same problem, which it probably is, when you hit "unlock" in the app it indicates that the car is unlocked, but it really isn't. Also, when you use the app to open the trunk or frunk, it actually shows the trunk open for a few seconds before sensors tell it that it isn't open and then updates the car picture to show it closed. Other than that, all the other functions in the app work (climate control, charging/charge port control, etc). I saw a different post from over a year ago that indicated keyless driving won't work either. Kind of hard to test that, though, since by definition you wouldn't have the key fob and would have to also use the app to unlock the car, which you can't.Omg, I’m having the same issue with the app not being able to unlock the car! Posted about it in another megathread in the Model S forum and got some nice suggestions. I scheduled another appointment for it but had to cancel. What specifically should I tell them about it b/c they didn’t seem to know when texting me for the previous appointment. Thx!
I guess they're still learning how to do this. I would use those words: reset the "Remote Security Detector", and describe what you can and cannot do in the app. If it's the same problem, which it probably is, when you hit "unlock" in the app it indicates that the car is unlocked, but it really isn't. Also, when you use the app to open the trunk or frunk, it actually shows the trunk open for a few seconds before sensors tell it that it isn't open and then updates the car picture to show it closed. Other than that, all the other functions in the app work (climate control, charging/charge port control, etc). I saw a different post from over a year ago that indicated keyless driving won't work either. Kind of hard to test that, though, since by definition you wouldn't have the key fob and would have to also use the app to unlock the car, which you can't.
The words "Remote Security Detector" actually came from Peter Sbily, the service manager at Tysons. His email said: "I am sorry you are experiencing this issue. The Remote Security Detector needs to be reset. I can schedule a Mobile Appointment for you to have this done." I had emailed them at [email protected]. While I think they used to be able to fix this remotely, they probably need to actually connect a laptop/tablet to the car now for security reasons.
Mobile service just came to fix the trim piece and reset the Remote Security Director. Instead of replacing just the one wood-grain piece, he replaced all of them as a set to keep them the same. Took about an hour, although I'm sure the reset portion only took a minute or two. Everything works as it should now.@GNFO, thank you!
Well, all by itself probably not, but the MCU2 upgrade as a whole was worth it to me and many others. I haven't used FM radio for years and didn't really care about the "infotainment" part, so I don't really like that label. For me, I liked the fact that the upgrade added recording of the rear camera, the much faster map and browser response, avoiding eventual EMMC problems while also bypassing the yellow screen issue, better wifi and bluetooth capability, very likely enabling future software enhancements that haven't even been coded yet... The improved Sentry Mode/TeslaCam viewer capability is just one of many smaller improvements that made it worth it to me, but I recognize that "worth" is personal decision balanced by an individual's budget. Absolutely critical? No. Very nice to have? Absolutely.Does anyone think the better Sentry Mode experience, with Recording and MCU VIEWER, is a good reason to pay $2500, for MCU2 Upgrade?
Does anyone think the better Sentry Mode experience, with Recording and MCU VIEWER, is a good reason to pay $2500, for MCU2 Upgrade?