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AP1 after purchase NOT DOWNLOADING

Discussion in 'Model X' started by zackmilo, Feb 24, 2017.

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  1. zackmilo

    zackmilo Chrome Delete Champion

    Joined:
    Nov 25, 2015
    Messages:
    1,031
    Location:
    Los Angeles, CA
    Hello everybody,
    Just bought autopilot after purchase and it won't download. The email said it would take less that an hour but it has been 2.5 hours. I called roadside assistance and they said to go to the service center in the morning. The problem is we are taking a road trip tomorrow morning. I already powered off the car. Anyone have any ideas or suggestions?
     
  2. Hans Allis

    Hans Allis Member

    Joined:
    Sep 21, 2016
    Messages:
    252
    Location:
    Leersum, Netherlands
    Did you also try rebooting it by keeping the two steering wheel fials depressed for a good 5 seconds or so? Hope you get it working before the trip.
     
  3. Dylan

    Dylan Member

    Joined:
    Sep 7, 2013
    Messages:
    422
    Location:
    Amsterdam
    Try connecting to wi-fi if you haven't already.
     
  4. zackmilo

    zackmilo Chrome Delete Champion

    Joined:
    Nov 25, 2015
    Messages:
    1,031
    Location:
    Los Angeles, CA
    I tried that. They said to stop at SC before. Thanks for the advice
    My wifi is bad in the driveway so the rep said to keep it on cellular
     

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