Same thing happened to me when I check the software page for my nav version. I have 36.11 ready to install, but I've been dismissing it for a week. I searched the forum and it doesn't appear to offer anything useful and there are several reports of it hanging min-installation. Unless I'm missing something, this update serves no useful purpose, as has been the case for almost every update in the last 3 years.Talk about being behind the curve - after reading the last couple of posts, I went out this morning to check my SW and NAV versions (2020.36.3.1 and NA-2020.12-11866 respectively). But apparently going to the Software page in the car triggered something, because now when I check the app for the car's temp, I see that its downloading 2020.36.11!