Doubletap67
Member
The update is downloaded to my car already. I'm not usually first wave so maybe that's a good sign.
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AP2 / 8.1 : "Cruise Not Available"-AP intermittently not working in 17.11.{3,10} versions
- Thread starter FlasherZ
- Start date
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- Tags
- Model S User Interface
The update is downloaded to my car already. I'm not usually first wave so maybe that's a good sign.
According to release notes posted elsewhere in the forum, it includes TACC/AS to 90mph, removes local road speed restrictions, improves side collision, and adds auto high beam. Big update! Can't wait to get it!
Robwoodruff
Member
So I got the 17.17.4 update for my AP2 car last night. Went for a test drive this morning and luckily everything is working. This was the first time in three weeks the "cruise not available" bug didn't show up. Cruise control and autopilot work great and the automatic headlights now work. The release notes say automatic emergency breaking is active and the limitation on the 35 mph on local roads has been lifted, now it will go 5 mph over the speed limit like AP1 cars.
Doubletap67
Member
Robwoodruff
Member
I spent several hours on the phone with service centers and Tesla Nationals about this so I think I got one of first new updates last night.
WillK
Member
Got the 17.17.4. Ap2 was working. Mine has been coming and going so I'll need a few more drives to make sure it's really fixed.
Doubletap67
Member
I have too and was also told I was priority for the fix. Didn't occur to me for a second I'd get an older one with zero apparent changes and no fix to the problem.
Still don't have the update yet(17.17.4). Just picked my car yesterday from SC, they told me the fix will be available before 5/13 and I am on priority to get the update. I connected my car to wifi all the time, Why can we get the update at the same time just like what apple did on iPhone? I am wondering how tesla determine who will get the update faster than others.
sgmorton
Member
I'm pretty mad right now... You'd think they would prioritize the cars that have problems. Still waiting...
Sawyer8888
Member
I received the 17.16.35 update a few weeks ago while my car was at the Tesla SC. I drove away and all cruise and AP2 features were missing. This was first time I had experienced this issue since purchasing a month prior.
At that time a few weeks back Tesla support seemed unaware of any software-related issues. They suggested that I power the vehicle down using the Power Off option within the menu settings. After doing so and waiting a few minutes, I pressed the brake to turn the car back on and AP2 was back.
The same thing happened this morning. This now being the second time. I pulled off the highway, went through the steps and AP2 was back once again.
Now reading the TMC forum, I see this is a known issue. I was pleased to read that the latest software corrects the "Cruise Not Available" bug.
I called Tesla support again this morning and they advised that they will reach out to my local SC to request that they push the most recent software to me as quickly as possible. I am assuming this update will be 17.17.4.
Tesla support said there are no guarantees that their request will ensure an expedited rollout to me, but they said they would at least make the request.
Strange that Tesla in CA has to ask my local SC in FL to initiate the update. I don't get it.
Tesla neither confirmed nor denied that there is a software bug that randomly removes cruise/AP.
At that time a few weeks back Tesla support seemed unaware of any software-related issues. They suggested that I power the vehicle down using the Power Off option within the menu settings. After doing so and waiting a few minutes, I pressed the brake to turn the car back on and AP2 was back.
The same thing happened this morning. This now being the second time. I pulled off the highway, went through the steps and AP2 was back once again.
Now reading the TMC forum, I see this is a known issue. I was pleased to read that the latest software corrects the "Cruise Not Available" bug.
I called Tesla support again this morning and they advised that they will reach out to my local SC to request that they push the most recent software to me as quickly as possible. I am assuming this update will be 17.17.4.
Tesla support said there are no guarantees that their request will ensure an expedited rollout to me, but they said they would at least make the request.
Strange that Tesla in CA has to ask my local SC in FL to initiate the update. I don't get it.
Tesla neither confirmed nor denied that there is a software bug that randomly removes cruise/AP.
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Even for paused updates, the service center push usually will get them to you. I'd talk to your service center about getting 17.17.4 pushed, as at least one person has mentioned this update fixed their issue.
WillK
Member
I was having issues were the features did not work. Since the new update Its been working 100%
Flying Drummer
Member
I called my SC today and they claim they have not received 17.17.4. Which SC are you speaking with? I'd like to call and see if they'll push to me.
Thanks
Sawyer8888
Member
My SC said the same today, but then another associate overheard the phone conversation and said they did have 17.17.4. The lack of transparency with all these software updates is quite interesting.
I wonder if it solves some of the problems but not all of them. Maybe your car is one of the ones that needs shims installed to properly align the cameras.
Doubletap67
Member
Wow that's bad news. I got the update this evening and on the first drive after all worked. Will drive again in a few minutes.
Well, after weeks of having no problems on 17.11.3, I was updated to 17.11.45 on 4/29 and today my AP stopped working again. I got the dreaded "cruise not available" message on my drive home today. I thought that was behind me. Damn.
SailorDave
Member
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