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Ravikishore

New Member
Mar 29, 2021
1
0
Grand Cayman
Hi,
I brought the car from Tesla Miami and had it shipped to Cayman Islands where I live. My car has safely reached Cayman Islands ( minus the keys which have been fedexed and will reach next week). I will have customs released by tomorrow. I Need some clarity on two issues.
1. I could access the car charge etc on the app while the car was parked in Miami port before shipment. After it has reached Cayman, I am unable to access the car on the app. It throws up the following - see screenshot showing vehicle connection error.
1617049979495.png

Is this because the US SIM in the car is not recognized in Cayman Islands ? If not, how can I resolve the problem. The sales person from Miami - Andre asked me to contact you.
 

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