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App broken?

biggator

Member
Mar 3, 2013
37
3
Lake Lanier
Anyone else having issues with the app over the last day or two? Tried to search for other threads, but didn't work for me.

I keep just getting 'My Tesla Could Not Be Reached At This Time'... has been happening for 2-3 days now.
 

taurusking

Member
Jul 12, 2014
885
43
East Texas
Anyone else having issues with the app over the last day or two? Tried to search for other threads, but didn't work for me.

I keep just getting 'My Tesla Could Not Be Reached At This Time'... has been happening for 2-3 days now.

Did you try re-installing the app? Sometimes restarting the phone helps too.

Last but not least...reboot the screen on Tesla...
 

biggator

Member
Mar 3, 2013
37
3
Lake Lanier
Haven't done anything with the app yet - as it's doing the same thing on both my phone and my wife's.. Not sure why rebooting the car would do much as it's not able to connect to the Tesla servers before hitting the car (it fails on the logon screen).

So it's working fine for you?
 

taurusking

Member
Jul 12, 2014
885
43
East Texas
Haven't done anything with the app yet - as it's doing the same thing on both my phone and my wife's.. Not sure why rebooting the car would do much as it's not able to connect to the Tesla servers before hitting the car (it fails on the logon screen).

So it's working fine for you?

I have had app issues before and not now...called the service center and they sent OTA updates to be reinstalled again...Never had any issue after that
 

Max*

Charging
Apr 8, 2015
6,672
3,719
NoVa
Android? Had the same thing a few days ago, just wouldn't work on my phone. Worked on my wife's though... so I cleared data/cache on the app, and all is fine now.
 

biggator

Member
Mar 3, 2013
37
3
Lake Lanier
Android? Had the same thing a few days ago, just wouldn't work on my phone. Worked on my wife's though... so I cleared data/cache on the app, and all is fine now.

Odd - clearing the app data did it. 2.5 years and it's the first time it's glitched out on me. Will do the same to my wife's phone.. thx!
 

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