App Connection down?

[dgentsch]

Same here in Europe. Can't connect.

 

[boonedocks]

Down for Atlanta GA as well

 

[wayner]

Same here in Canada. Can't connect and Remote S instantly crashes.

 

[HA3AP]

Same here, cant connect, logged out in hopes that it will fix the issue, and now cannot log back in...

 

[swesson]

Has anyone noticed that the app connection to the car is down? I haven’t been able to control or see current data about my MX in over 3 hours. I’ve tried shutting down WiFi, rebooting the car, and turning off WiFi on both of my cellphones. Nothing seems to be working.

 

[Fcautela1]

Yes! Just was searching to see if anyone else was having the same issues. Has been about 3-4 hours now.

Also stopped by superharger because it says there are only 2 of 20 used and there are only 5 available.

So possible larger outage...

 

[boaterva]

Yes, see thread in the Model S forum. Been down for several hours, was up briefly, then down still.

 

[Johann Koeber]

Here in Germany ist shows:

Unknown Error

The display of the powerwall is ok, just the cars don't work.

 

[tls]

Trying to check on my S which is charging a few blocks away in a garage -- app on my Android phone reports "Unknown Error" over and over again, even after a reboot, from wireless or my home network; can't log in with VisibleTesla at home. Is there an outage?

 

[TX-T3sla]

Yes, there seems to be an app outage. Widespread reports of owners getting “Unknown Error” for all Models. I’ve been getting it for a few hours. It last worked for my at about 9:30 CDT.

 

[Fcautela1]

So not only is the app not working for me here, I have also noticed the following issues:

• The API has stopped responding on all 3rd party connections (assuming this is why the app is not working)
• Summon from the key fob is also no longer working... (Curious if anyone else is being affected by this one. I use it all the time to pull my car out of a small parking spot. You would think this would not be affected by any sort of network/server issues.)
• Tesla Supercharging network on the map displaying incorrect data (how many chargers are available)

 

[VikH]

Yep it's down

 

[tls]

Looks like it's been going on since about 8AM Eastern this morning.

 

[Knightowl]

same unknown network error colorado USA

 

[KY Chew]

Same here!!

 

[AlMc]

and in Delaware

 

[KY Chew]

I notice I don’t have cell or WiFi signal bars displaying

 

[Richt]

and in Delaware

In seattle as well. The mobile app fails login and has a network error. The website Tesla.com logs in fine. The remote S mobile app just crashes. Glad I’m not going crazy!

 

[boonedocks]

Maybe they are updating the app / car to allow “owner initiated software downloads” as promised by a recent Elon tweet LOL (JK)

 

[canadian79]

Ah, glad to find that it isn't just me. Same problem here, "unknown error" since at least 9AM MT April 21st. Colorado