App: Connection error - still down?

[TrevTremaine]

So, is anyone else still getting an unknown error with the app? It started with a notification last evening that some maintenance was being done. Just checked at 7am this morning and I'm still unable to use the app.

 

[clea]

yes, it's not just you ...i am unable to connect since yesterday as well.

 

[TLS1958]

Same here, NL

 

[ultra468]

So, is anyone else still getting an unknown error with the app? It started with a notification last evening that some maintenance was being done. Just checked at 7am this morning and I'm still unable to use the app.

I am having the same problem. Yes

 

[MarkBrokeIt]

Was apparently fixed for a while, but yeah, currently many others having the issue - Tesla on Twitter

 

[TrevTremaine]

Was apparently fixed for a while, but yeah, currently many others having the issue - Tesla on Twitter

Well, please tell Mark to stop messing around and fix what he broke! LOL.

Thanks for the twitter feed.

 

[CK_Stuggi]

Had the same issue last night (checking after the tweet). Then checked in after the "back working" tweet, was working (11:45 am GMT+2). Now (2:30 pm GMT+2) just checked in and no dice, "unknown error".

 

[Sorabh]

Same here as of 9am ...

 

[dhrivnak]

Still down for me in Tennessee for the Model 3

 

[Doug_G]

Haven’t been able to use it since yesterday. Wasn’t a huge inconvenience because my hotel room was near the car, so I just walked out to check on charging.

These things happen. Hopefully they can get the thing working and maybe add some fallback capability

 

[Drone Flyer]

Maybe they are working on the update that “allows owners to open the two trunks remotely”! We can do this already. Perhaps what they mean is that the trunks will automatically open as you approach. But what if you only want the doors to unlock?

 

[SMSMD]

Still unknown error on the app....All Tesla's apparenly communicating with Elon's Roadster in space.

 

[jelloslug]

Maybe they are working on the update that “allows owners to open the two trunks remotely”! We can do this already. Perhaps what they mean is that the trunks will automatically open as you approach. But what if you only want the doors to unlock?

Climb in though the trunk and then unlock the doors.

 

[SMSMD]

It's working now

 

[markb1]

It's working now

It was working for me briefly this morning, but it's back down. It's been mostly offline since Saturday morning at around 8:15 AM PDT. C'mon Tesla, get it together!

 

[Aussie Bob]

Mine is working as of 15:25 April 22 in Victoria BC. Back in Ottawa after our ASIA trip next Tuesday.

 

[TrevTremaine]

I'm glad that they seem to have stabilized the system. I feel for the programmers and staff who had to firefight it through - been there and done that.