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App does not give me any option to pay two days before delivery

donniccolo

New Member
Feb 20, 2021
4
1
Powell, Ohio
When I sign into the app it just says welcome to the family and has a button that says “get started” which just takes me to the website through Safari. There is no option to pay or any other options other than the Loot Box or sign out.

I am under the impression I am supposed to be able to pay through the app or otherwise see my vehicle through the app this close to delivery?
 

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eladts

Member
Jul 31, 2016
714
930
Brookline, MA
When I sign into the app it just says welcome to the family and has a button that says “get started” which just takes me to the website through Safari. There is no option to pay or any other options other than the Loot Box or sign out.

I am under the impression I am supposed to be able to pay through the app or otherwise see my vehicle through the app this close to delivery?

You can pay through the Tesla Account area on the web site. You cannot do anything with the app prior to delivery.
 
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my808

Member
You will get a red button that lets you pay on the website. I think this is after you get your VIN, upload your insurance and sign your papers. There is a list under the "next steps" tab (down below the price) that says what they will be asking you for next.
 

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