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App is getting 500 server error. Cant connect.
- Thread starter mlkmade
- Start date
lynnpt2001
Cookie Monster MX & M3
Owned 3 Teslas for over 3 years now. Can say it has been up 99.9999% No reason to bitch and complain
Tha_Ape
Active Member
This should be a lesson for all to always carry the Tesla Card in your wallet. Its not heavy, doesnt take up much room.
always do. Used it once. coming back to the car from biking I left the phone on the dash while putting my bike on the rack etc. Then a friend came along and we yapped awhile. The phone overheated and shutdown for awhile to cool off. Had to use the card to go home.
People think if they can’t wake the app up that they can’t unlock/drive the car. They don’t realize the phone connects in two different ways (key w Bluetooth, remote activities over wifi) and they don’t even try. ive read a couple of posts where people got car delivered today and jist sit there and watch it in their driveway cause they think its bricked.
Agreed 100%.
Owned a Model 3 for 2 years and now a Model Y for 1.5 months. This has only happened once before, but we didn't get a 'server 500 error" message back then. It was fixed within the day, just like this one, which maybe was hours? I also carry my black card in my wallet, so it was a non issue today and back then.
So 410 days of ownership, 9,840 hours....App/servers have been down for me personally, for a total of 2-3 hours, maybe?
So 99.9997% uptime for me (I did the math). Man, Tesla technology so unreliable and flaky!
Thank you for the comments and feedback. I have wasted HOURS with Tesla service/support who decided I needed a new firmware update. I cannot believe Elon is letting these dummies in the stores answer support questions when they no less than I do about how things work. I was promised a firmware update at 5PMET, 2 hours later and after forcing the system to reboot. After 2 hours of letting the install run, and replacing the iOS app, I am back up. I do not believe the outage was caused by a server today. I've been going thru this for 2 days. Bottom line, Tesla service SUCKS. The only people who know anything are in Cali, and the local "techs" follow their instructions - sometimes they work, sometimes they don't. And my car is a 2021 Model Y, barely 9 months old and with 7,421 miles on the odometer. So once again, thanks for sharing your experiences. Happy Thanksgiving to my fellow Americans.
Well it doesn't matter what you believe. It was server a issue, Elon confirmed it. Did you not notice the 100s of posts of everyone coming in at the same exact time as the server issue occurred?
If he had pushed on the door handle with his phone in his hand, the door would have opened right up. He could have driven it too. you don’t need remote access for the phone-as-key feature to work.
Wow salty guy. You’re just pissed because you wasted your own time instead of googling. Of course it was a server failure. Also your model Y uses Bluetooth for local stuff (locks and trunk etc) so nothing really was affected. Here in the UK I didn’t have remote features but it was Ok. Tesla community needs negative, incorrect and unhappy people like you like a hole in the head.
in 2.5 years of owning a Tesla this is the first time that I've had any problem connecting via the app. During that same period I've had several DOZEN power outages (one lasting several days) and even more internet outages. So I guess the power and internet companies are "pure garbage" too.
