App login issues?

[ecarfan]

I saw early this morning 2 supercharger locations as completely full. VERY unlikely

I do not think that the inability of Tesla's smartphone app to connect to the car is related to the ability of the car to display Supercharger station status. The app does not display Supercharger status.

Currently my Tesla app on my iPhone cannot connect to my car. On the other hand, my car nav display shows information the Supercharger stall status of all the Superchargers in my area. They appear to be about the same level of occupancy as usual.

 

[wdconnors]

App connectivity has gone down around the same time (between 9:00 AM and 10:00 AM eastern) both yesterday and today.

 

[rpo]

Not working for me either.

 

[Viking1]

The app does not display Supercharger status.
.

True, but they said API, not just the App. But perhaps it is a weird coincidence. Normally around 6 AM the superchargers have 6 of 8 available. This morning 0 of 8 available. The other SC showed 0 of 12 available.

Electrek reporting resolved, but not for me. I removed my app from memory and restarted, but no joy.

 

[whitex]

Quick note, you may need to reboot your main screen in the car. We have 2 Tesla's and one was working while the other was not, until I rebooted it, now both connect ok.

 

[1.21JiggaWatts]

It's been intermittent for me, was able to connect this morning to start the heat, hasn't updated since that time 5am eastern. Yesterday I wasn't able to connect for most of the day except a small silver of time mid day when it showed my last updated status.

 

[rpo]

Quick note, you may need to reboot your main screen in the car. We have 2 Tesla's and one was working while the other was not, until I rebooted it, now both connect ok.

Rebooting my car got it working again too. Thanks!

 

[Kelly_Hart]

Rebooting my car got it working again temporarily, now it is not working again

 

[chillaban]

Rebooting my car got it working again temporarily, now it is not working again

Same experience. Rebooting got me 1 updated stale state cached. Still not connecting.

 

[Kenriko]

Rebooting (using the two dials) fixed the issue for me.

 

[Mach Schnell!]

Rebooting (using the two dials) fixed the issue for me.

Mine works today (after 2 days of intermittent outages) with no special action required.

 

[MorrisonHiker]

Question for those who are continuing to have problems logging in: Do you use any 3rd party apps/sites to connect to your car?

 

[Viking1]

Tesla app working again. Did not reboot car.

 

[ecarfan]

Tesla app working again. Did not reboot car.

Same here.

 

[caltechkid]

Worked without rebooting.

 

[Viking1]

The app does not display Supercharger status.

True, but they said API, not just the App. But perhaps it is a weird coincidence. Normally around 6 AM the superchargers have 6 of 8 available. This morning 0 of 8 available. The other SC showed 0 of 12 available.

...Tesla app working again. Did not reboot car.

Now the app works, but the SC live update is not showing any information. Its like it went back to the pre Live Update state.

Looks like they are trying to back out an update.

 

[bak_phy]

It has been working since yesterday for me and for what its worth it's way faster at connecting to the car than ever before.

 

[FP EV B]

As of 1:18PM PST in Los Angeles, my app is not working. It has been intermittent since mid-morning on Tuesday.

 

[K-MTG]

Just updated the app to 3.0.1. Didn't notice any new features

 

[K-MTG]

I have a vehicle connection error, anyone else??