App Notifications

[DrivingRockies]

My app, as well as my wife's and one other phone, no longer receive notifications. I have deleted and reinstalled the app, I have reset the touchscreen, and called Tesla Tech Support with no luck. Any ideas? (Tech support said they would add a note to my account...)

Notifications include supercharging complete, almost complete and summon started that I know aren't working.

 

[odguy]

Same thing happened to me 3 days ago (on model S). Not the first time this happened either. Please keep us posted if it works again for you.

 

[BlueRocket]

I noticed the same thing recently with my Model S. I no longer get any charging notifications including at superchargers. Hoping this is temporary and on the Tesla server side. Tried reinstalling app but that did not fix it.

 

[Akikiki]

Elementary as it sounds, did everyone check your notifications settings page in the app to see if they had simply been unselected? Its happened before.

 

[DrivingRockies]

Elementary as it sounds, did everyone check your notifications settings page in the app to see if they had simply been unselected? Its happened before.

Cannot unselected supercharge notifications. But I turned all of the optional ones on.

 

[BlueRocket]

Elementary as it sounds, did everyone check your notifications settings page in the app to see if they had simply been unselected? Its happened before.

Checked and rechecked

 

[DrivingRockies]

Checked and rechecked

I've checked daily for nearly a week... Haha

 

[rpez021]

I've been getting notifications anywhere from 1 hour to 12 hours later. But no immediate notifications.

 

[DrivingRockies]

Mine did start working again. I submitted a bug report through the car, as well as though tech support. Don't know if that is what did it or not.

 

[HookBill]

Mine just notified me 16 hours after charging actually took place. Who said you can never relive the past?

 

[vandacca]

Yup, I too started having this issue yesterday. Sounds like a common problem, probably on their servers.

 

[Joe F]

Misery loves company. Thought I broke something yesterday. Took 14 hours to get charge start/stop notifications.

 

[HookBill]

You would think that all those Tesla employees (mgmt/non-mgmt) would have already noticed this and brought it immediately to IT's attention. I would assume EM uses this app also.

 

[boaterva]

You would think that all those Tesla employees (mgmt/non-mgmt) would have already noticed this and brought it immediately to IT's attention. I would assume EM uses this app also.

That's what gets me about so many of these issues. Don't the employees feel our pain?

 

[HookBill]

My notification worked as originally designed today. Anyone else?

 

[DrivingRockies]

My notification worked as originally designed today. Anyone else?

Mine started about 2 days ago.

 

[violinist22]

After the update, my notifications did not work for a couple of days, but after that everything was back to normal.

 

[dprisoner]

I had delayed notification on iOS 11 (dev build) on the version prior to the current one. Like charging would end at 01:48 and I'd get the notification at 11:09. Current version is back to normal.