Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register

App signing out ?

whatthe2

Active Member
Dec 16, 2016
1,418
1,119
Denver, CO
Happened to me. It wouldn't unlock the car, either. Had to use the card key, delete the phone key from the in-car menu and then re-add it.

Keep those card keys with you, always....
Interesting enough, the app signed me out and I was unable to sign back in. However, I was still able to unlock the car with my phone. Not sure how that was possible.
 

NuttyM3

Member
Jul 26, 2019
184
79
Papillion, NE
You need to download the latest update to the Tesla app if your app signs you out. Once you do that, open the app back up and sign back in again and you should be fine. I'm guessing it has something to do with the V10 being rolled out and the app being updated at the same time.
 

jjrandorin

Moderator, Model 3, Tesla Energy Forums
Nov 28, 2018
10,373
11,719
Riverside Co. CA
what actually happened to me is the car disappearing from the tesla app. the APP did not sign me out as my tesla solar system still showed up. Happened 3-4 times starting around 3pm PST.
 

whatthe2

Active Member
Dec 16, 2016
1,418
1,119
Denver, CO
what actually happened to me is the car disappearing from the tesla app. the APP did not sign me out as my tesla solar system still showed up. Happened 3-4 times starting around 3pm PST.
My car disappeared and also signed me out. I don't have solar, so maybe that's why it kept you logged in. Very odd to get that message.
 

fajitamondays

Supporting Member
Supporting Member
Mar 5, 2019
241
344
WA
what actually happened to me is the car disappearing from the tesla app. the APP did not sign me out as my tesla solar system still showed up. Happened 3-4 times starting around 3pm PST.
Same here. Mine happened when I was attempting Smart Summon for the first time. It said my car was removed, but I was still signed into the app (and actually holding down the button for Smart Summon).
 

Phlier

Bluebird
Jun 12, 2019
1,625
2,226
Utah
Did God summon your car?
I was gonna respond with, "No, but he did summon yours," but figured it was too soon. So ignore that, please.

Seriously, though, I'm really sorry for what happened to your car, and sure hope that no one was injured. Will you be replacing it?

Sorry to go OT, guys, but BM3B's M3 was totaled recently. :( Just hoping they're ok, and that their insurance gets them in a new Tesla soon.

Edit: Actually, I see you got a new P3D-! Congrats!
 
  • Like
Reactions: BM3B

BM3B

“beaver”
Mar 8, 2019
793
952
Los Angeles, CA
I was gonna respond with, "No, but he did summon yours," but figured it was too soon. So ignore that, please.

Seriously, though, I'm really sorry for what happened to your car, and sure hope that no one was injured. Will you be replacing it?

Sorry to go OT, guys, but BM3B's M3 was totaled recently. :( Just hoping they're ok, and that their insurance gets them in a new Tesla soon.

Edit: Actually, I see you got a new P3D-! Congrats!
Haha good point, yes thankfully all is well assuming I get the total loss value I was given on the phone.
My main regret was paying for FSD for the totaled Tesla. Hopefully Geico values it between $3-6k. I haven’t bought it yet for the new car. I will probably wait until it can navigate stoplights and stop signs safely.
 
  • Like
Reactions: Phlier

Kleenerth3

Member
Jun 6, 2019
580
406
Vista CA
I'm thankful you started this thread yesterday. I saw it pop up while I was surfing and checked mine to see if I was logged out... I was. It wouldn't accept my PW and I had to change it before it would log in. I actually reset it with the same PW.

Today my wife's phone was logged off as well. I'm wondering how some weren't affected while others were and others had to reset? Phone type?
Only took a few minutes today!
Thanks again @ Ramisanders :)
 

Products we're discussing on TMC...

About Us

Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.

Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


SUPPORT TMC
Top