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Are all service centers now Monday-Friday only?

Discussion in 'Tesla Motors' started by efusco, Apr 24, 2015.

  1. efusco

    efusco Moderator - Model S & X forums

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    Just spoke with the St. Louis Service center and we were trying to sort out some TPMS sensor change timing. I was thinking they could do the work tomorrow while I'm at an event up there, but he said that they are now just 9a-6p M-F. The Sales is still open on Saturdays, but not service. This is a new change for this service center and I wondered if it is something across the network or just based upon volume in St. Louis.
     
  2. Stoneymonster

    Stoneymonster Active Member

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    On the website, it lists our local service center as open Sat 9-3.
     
  3. Zroiron

    Zroiron Poodle Pack Leader

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    Las Vegas is also open Saturdays for service..
     
  4. efusco

    efusco Moderator - Model S & X forums

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    Oh yea, there's a web site! :redface:
     
  5. bonnie

    bonnie Oil is for sissies.

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    My local service center (Rocklin, CA) is M-F only. I think the majority are now closed on Saturdays.
     
  6. dsm363

    dsm363 Roadster + Sig Model S

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    That makes getting service much more difficult without taking time off of work for some people. Hope they reconsider.
     
  7. Zythryn

    Zythryn MS 70D, MX 90D

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    Minneapolis is now M-F.
     
  8. Juan Burgundy

    Juan Burgundy Member

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    The LA SC is now closed on Sundays. I never had an issue with it interfering with my work schedule since they offer the valet service and drop off a loaner.
     
  9. Robert.Boston

    Robert.Boston Model S VIN P01536

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  10. dsm363

    dsm363 Roadster + Sig Model S

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    I can understand being closed one weekend day a week but it would be nice if they had limited hours on Saturday for appointment only at least.
     
  11. mackgoo

    mackgoo Member

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    Mine is open till 5p on Saturdays.
     
  12. TES-E

    TES-E Member

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    Scottsdale AZ open 7a.m. to 7 p.m., Monday through Friday. Weekends by appointment.
     
  13. DavidB

    DavidB Aug 2013 S85

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    Rockville, MD, service center is open Saturday 8:00am - 4:00pm
     
  14. electricBear

    electricBear Member

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    Devon,PA still appears to be 7am-7pm weekdays and 8am-4pm Saturday...in fact I was down this past Saturday to buy a HPWC and saw a number of cars being serviced so they certainly have the demand for it. It would make sense if they set hours based on the area's demands like any car service. Around here most brand shops have Saturday hours but independents are generally weekdays only.
     
  15. efusco

    efusco Moderator - Model S & X forums

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    As a follow up, I asked the STL service manager about the change in hours. He said that it's mostly because of lack of business on Saturdays there because of local usage patterns. Almost everyone had their vehicle serviced 9-5 on weekdays and wanted their cars for weekend activities. They often sat around with nothing to do on Saturdays. The Sales office was still open and at least one service guy actually came in on Saturday (when I picked up my car after the Friday service) and was vacuuming and doing some other low level service items on the cars there, but it appears the main mechanics were not in.
     

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