First timer, didnt think this deserved its own thread so I'll post it here with hopes that it gets some views.
I reached out to a Tesla store rep inquiring about LR RWD (off menu) 04/12/2019. I was told I'd have to either buy from existing inventory (slim pickings) or purchase an AWD from the website and they would change it to RWD on their backend (8 weeks eta). My rep told me that there was a "special" that autopilot would be included free for the inventory vehicles, so I jumped and placed my order.
Receive my order confirmation email and no "autopilot included" so I immediately call back and am told "don't worry, we will do it on delivery". Considering that the deposit is refundable until delivery, I decide to trust the rep and proceed with my order.
04/13/2019 Receive a call from the rep stating that he was incorrect and that AP would not apply to my inventory LR RWD 3 and I would have to pay an additional $4,000 if I wanted it enabled (talk about bait and switch). I told him I would think about it and get back to him.
Today I noticed the following on my "Tesla My Account":
As you can see, Autopilot is not included in my "build details" and I have the "Upgrade to Autopilot" option however once there, it claims I have autopilot included and the only upgrade available is FSD.
I'd reach out to my rep, but he clearly has no clue. Hoping to gain some insight from your experiences.
Thanks!
I reached out to a Tesla store rep inquiring about LR RWD (off menu) 04/12/2019. I was told I'd have to either buy from existing inventory (slim pickings) or purchase an AWD from the website and they would change it to RWD on their backend (8 weeks eta). My rep told me that there was a "special" that autopilot would be included free for the inventory vehicles, so I jumped and placed my order.
Receive my order confirmation email and no "autopilot included" so I immediately call back and am told "don't worry, we will do it on delivery". Considering that the deposit is refundable until delivery, I decide to trust the rep and proceed with my order.
04/13/2019 Receive a call from the rep stating that he was incorrect and that AP would not apply to my inventory LR RWD 3 and I would have to pay an additional $4,000 if I wanted it enabled (talk about bait and switch). I told him I would think about it and get back to him.
Today I noticed the following on my "Tesla My Account":
As you can see, Autopilot is not included in my "build details" and I have the "Upgrade to Autopilot" option however once there, it claims I have autopilot included and the only upgrade available is FSD.
I'd reach out to my rep, but he clearly has no clue. Hoping to gain some insight from your experiences.
Thanks!