Upon the completion of my solar roof installation, I wasn't completely happy with the way it looked. My tiles weren't perfectly flat across my roof. I was told that the undulations were due to my house and its structure not being straight. This was even though they installed new plywood before installing the roof. They said that even though the plywood is new, it is not perfectly flat due to the structure of my home. This seemed plausible so I believed them.
But today I got up on a ladder to put Christmas lights up and I noticed that my tiles were bowed. I can't tell which are live tiles and which are dummy tiles, but many tiles are bowed with an apex in the middle. Is this normal??? What is the likelihood I'll be able to get Tesla to do something about this? Seems like they would have to replace a large number of tiles.
Even though it is very obvious to the naked eye when you get up there, it's not so obvious in photos so I used a straight edge to demonstrate it. Here is a photo with a straight edge pressed down against one side of a tile, there is a lot of space under the edge on the other side as the tile curves down and away from the straight edge.
This is a photo with the level even-ish at the center of the tile, you can see it curving down on both ends. This photo was a lot harder to take with two hands, trying to evenly balance the level in the middle with one hand while taking a photo with the other hand. But you can see there is daylight under both ends, and you can see how this tile curves up and away from my gutter in the center of the tile. On the right and left sides of the tile, the glass is basically touching the gutter but under the center there is a gap. You can also see the gap in the first photo.
So it appears to me that the undulating roof is not in fact due to the structure of my home but due to the tiles which are not flat. Is this normal or did I get defective roof tiles?
But today I got up on a ladder to put Christmas lights up and I noticed that my tiles were bowed. I can't tell which are live tiles and which are dummy tiles, but many tiles are bowed with an apex in the middle. Is this normal??? What is the likelihood I'll be able to get Tesla to do something about this? Seems like they would have to replace a large number of tiles.
Even though it is very obvious to the naked eye when you get up there, it's not so obvious in photos so I used a straight edge to demonstrate it. Here is a photo with a straight edge pressed down against one side of a tile, there is a lot of space under the edge on the other side as the tile curves down and away from the straight edge.
This is a photo with the level even-ish at the center of the tile, you can see it curving down on both ends. This photo was a lot harder to take with two hands, trying to evenly balance the level in the middle with one hand while taking a photo with the other hand. But you can see there is daylight under both ends, and you can see how this tile curves up and away from my gutter in the center of the tile. On the right and left sides of the tile, the glass is basically touching the gutter but under the center there is a gap. You can also see the gap in the first photo.
So it appears to me that the undulating roof is not in fact due to the structure of my home but due to the tiles which are not flat. Is this normal or did I get defective roof tiles?