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Are FWDs getting better?

twonius

Member
Feb 28, 2016
464
380
San Diego CA
I've been getting a lot of questions about the X from friends who drive my S.

So far I've told them I'd be a bit hesitant to own FWDs out of warranty based on the early issues I've read about and my experience in a Tesloop last year where one door would only open 1/2 way and the other rattled.

Am I out of date? Are they much improved now?
 

rush6410

Member
Sep 26, 2016
640
607
Montgomery TX
The only problem I have had is they squeaked when opened. SC resolved. But, I would want a warranty on them from a sheer cost to repair if failed. The tech behind them is very advanced.
 

outie

Active Member
May 22, 2016
2,739
2,342
SoCal
Took delivery of my first X in Sept 2016. FWD failed to open when the door is overheated from the sun. I just took delivery of a new X made 03/2018. The passenger side FWD stops closing completely with obstacle detected error, almost everyday. Not as annoying as the previous issue but I will bring it in to have it checked.
 
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EV-lutioin

Active Member
Apr 2, 2016
1,946
2,702
California
All my early issues were quickly resolved by Tesla. There are some rare instances where the sensor is overly sensitive to an overhead tree and the door does not open fully, but generally you can override that with a push of a button.
 

ChadS

Last tank of gas: March 2009
Jul 16, 2009
3,345
2,724
Redmond, WA
It's hard to get a good statistical sense from a few comments online; but FWIW we haven't had any issues with our 2017 X.
 

dragonxt

Active Member
Oct 26, 2016
627
376
Bay Area
Apart from a squeak no issues from mine, or from any of my friends.

Not sure if the FWD tech was ever modified too much. There was that one change about a year or two ago where they changed around some sensors and a redesigned seal to channel water.

Perhaps during mid 2017 something had changed, because literally everyone's FWD squeaked... Not sure though
 

Magus

Member
May 19, 2015
213
138
Midwest
Only a squeak with an easy fix. No issues and very happy with the FWD’s. I used to worry about the doors pre purchase but after experiencing them I am comfortable with them and don’t expect to have problems.
 

Kano

Member
Feb 13, 2018
24
10
Bay Area
I've been getting a lot of questions about the X from friends who drive my S.

So far I've told them I'd be a bit hesitant to own FWDs out of warranty based on the early issues I've read about and my experience in a Tesloop last year where one door would only open 1/2 way and the other rattled.

Am I out of date? Are they much improved now?

Only had ours for a week but so far so good, they seem flawless. We have had to override the opening in parking garages because they do seem to be a bit conservative, but that is fine....better safe than sorry.
 

Gpa9504

Member
Jan 27, 2018
161
113
USA
3/27 delivery. Flawless operation. As others mentioned- somewhat conservative openings when obstacles are near (but maybe not in any way a factor)- but Way better to be safe than sorry. Always open Always close when directed. No squeaks, noises or anything else and PERFECTLY aligned with the rest of the car. HAve NOT tested in rain yet so no knowledge of leaks or other issues. Have used the Xmas easter egg "dance mode" twice and doors really work well with that performance. Amazing car.
 

ShawnA

Supporting Member
Nov 13, 2017
948
687
Edwardsburg, MI
I have a question for those who mentioned "squeaks"
Is the sqeak a metal squeak or a rubber squeak from the window's or door's interaction with the elastomer seals?

I have recently received a 3/18 Model X that has been wonderful.

The only squeak I encountered was the passenger door window against the rubber/elastonmer seals while closing the
passenger door. This was the one inch of movement during opening and closing the passenger door.
I used a rubber product purchased from Amazon "Nextzett Gummi Pflege Stift."
The squeak is gone. It is a water based product... ($9.74 US)

Shawn
 
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Aljohn

Member
Oct 17, 2014
908
506
Georgia
In the early days, Tesla and owners were learning how the FWD operated and their limitations. Tesla assumed drivers/owners would be as cautious opening their FWDs as conventional doors--looking for obstructions before opening the doors fully. This was not the case. A number of owners depended on the software and sensors to monitor the FWD in all cases, even when opening manually. Others demanded the FWDs to open fully in every case where the clearance was minimal. There were several SW iterations, including the "umbrella mode". Finally, Tesla adjusted the door and overhead sensors to be relatively cautious -- sensing any obstruction would require the driver passenger to open the doors to their full level manual an to accept the responsibility for over-riding. Since the last major change there have been little published instances here. Common sense prevailed, and owners became more familiar with the doors. These early iterations may have lead to the perception that there was a hardware reliability issue.

In terms of mechanical reliability, the FWD seem to be fairly robust. The "torsion springs" that counter-balance the weight are passive. There is occasionally some squeaks that are taken care of by the service center. I think the release of the Model X-mas, is indicative of their mechanical strength--although I use sparingly. In my 2+ years, my 2016 X had one FWD functional issue -- the door was slightly out of adjustment, and would occasionally sense an obstruction. They re-adjusted the door, and no more issues in the last 18 months.
 

MXWing

Well-Known Member
Oct 13, 2016
7,451
19,564
USA
Just sqeakiness issues from a dec 2016 delivery.

Easily fixed in one trip to the Service center.

I am wondering though if anyone has had any out of warranty repairs with FWD that didn’t involve an insurance claim or accidental damage.

Would help figure out how rational our fears are for fwd out of warranty.
 

rainforest

Active Member
Aug 21, 2016
1,126
456
Canada
Mine have been absolutely flawless for one year already. I’ve not even had one faulty open or close. And in fact, the only issue I sometimes hear on the forums is detection of phantom obstacles. I also had squeaks, but I don’t count that as an issue since it is so slight. My squeak was easily fixed.
 

jgrgnt

Supporting Member
Dec 13, 2016
372
366
Orange County, CA
3/2017 build. Squeaky hinges, easily fixed. Early on, the right FWD would catch on the upper rear chrome trim when closing while parked on an incline, but that was really just a trim alignment issue, also easily fixed.

When it rains, I've noticed the sensors don't seem to work as well. Twice now, I've pulled into the garage after driving in the rain, opened the rear door, and it would swing wide and hit my wife's car. And the other day, when I parked slightly askew inside the garage (no rain), the front passenger door didn't stop in time and....hit the wife's car again. Hope she doesn't read these forums.
 
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jtdiddy

Member
Mar 31, 2016
298
208
Irvine CA
i heard that mid 2017 some new software upgrades helped improve functionality of the FWD (e.g. allowed owner to open fwd on a low setting to draw less attention etc...) and then late 2017, they added some additional sensors inside the speaker grilles to prevent fwd closing improperly on people's heads.
 
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Aljohn

Member
Oct 17, 2014
908
506
Georgia
3/2017 build. Squeaky hinges, easily fixed. Early on, the right FWD would catch on the upper rear chrome trim when closing while parked on an incline, but that was really just a trim alignment issue, also easily fixed.

When it rains, I've noticed the sensors don't seem to work as well. Twice now, I've pulled into the garage after driving in the rain, opened the rear door, and it would swing wide and hit my wife's car. And the other day, when I parked slightly askew inside the garage (no rain), the front passenger door didn't stop in time and....hit the wife's car again. Hope she doesn't read these forums.

There are cases of water intrusion into the FWD sensors at the lower trim seam. Have your SC check it out. BTW, there is no separate sensor for the Front doors, the Sensors (so I was told) in the FWD control the self-presenting front doors as well. So you may have water intrusion causing both to act differently in the rain.
 
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DaddyP713

Member
Mar 25, 2017
153
165
Georgia, USA
My Model X was delivered June of 2017.

I've had a few squeaks/groans which were fixed by Tesla service.

Very rarely, one door will open only part way. And very rarely it will fail to close the first time due to false detection of an obstacle.

The vast majority of the time, they work flawlessly. I still love them!
 

rainforest

Active Member
Aug 21, 2016
1,126
456
Canada
To be honest, the issues I have heard on the forums have been very minor. I've heard more problems with the front door latches. But that seems to have resolved now.
 

Sonic_78

Member
Feb 15, 2018
182
157
Chicago
I have my June '18 delivered X in the SC for leaky passenger FWD when opening in the rain. Drivers side is fine. It drops about a cup of water in the passenger seat, right in my lap to be specific. I was told Tesla fixed this issue with new door seals, which I have (latest and greatest). Had a team of 4 techs look at it and it is what it is, nothing they can do. There is a X in service with similar VIN range that is actually worse than mine. Nothing they can do. Guess I should carry a change of pants in the car on rainy days j/k. I further informed the SC that I noticed the water channel gets pinched near the rear FWD hinge, creating a possible pinch point. Yeah they see that but claim there is no fix in the books.

Other than that, the doors are quiet, smooth, open wide and close straight! I'm picking the car up but not going to settle with this leaking thing. They have it noted on my account and submitted a report of the issue to engineering.
 

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