Are my expectations too high?

[Timber71]

Completed my order 12 days ago with the system telling me to expect 2 weeks for delivery. Since then crickets except for a salesperson at Lawrence Ave Toronto confirming that the promised delivery dates are accurate.

Should I have been expecting some updates along the way in terms of a VIN assignment or delivery date? Or should I just be continuing my impatient wait

 

[Pellihu]

Completed my order 12 days ago with the system telling me to expect 2 weeks for delivery. Since then crickets except for a salesperson at Lawrence Ave Toronto confirming that the promised delivery dates are accurate.

Should I have been expecting some updates along the way in terms of a VIN assignment or delivery date? Or should I just be continuing my impatient wait

Maybe you can give them 2 more days...

 

[SupraDude]

I'm assuming you mean 12 regular days and not 12 business days. Have you completed all the paperwork yet? Took them 9 business days to get my paperwork sent to me which seems a little crazy but once that's done things happen pretty quick. Had the car dropped off to my house in Fredericton one week after paperwork was completed. So you'll probably be quicker than that being in Kingston. My sales person also said the same thing, should have it in 2 weeks. Turned out to be 3. I know waiting sucks but it will be worth it.

 

[Booner_k]

Yes. Keep waiting. My “4-8 weeks” last summer took about 14 weeks. I think they are focusing on overseas production and or are building them in batches so it may depend on your configuration. I’ve heard that 4-6 weeks is more common recently, so hang in there! I know the waiting is hard once you’ve pulled the trigger though!

 

[Manitoba Keith]

It took one month + 3 days for mine. TODAY is the day!!
Initial communication was extremely poor. Had a Source VIN, then it disappeared.
Got a different DES and it was Night/Day. Absolutely terrific after that. Got a new VIN. Payed & signed paperwork. Part of my delay, about a week, was the Wrap & Ceramic as well as the long weekend. Give it time. They really should say 3 weeks, not two.

 

[Timber71]

Thanks all for your comments. Very much appreciated.

TB

 

[5_+JqckQttqck]

After waiting two years and change. Yes

 

[pcons]

 

[Kappelan]

Should I have been expecting some updates along the way in terms of a VIN assignment or delivery date? Or should I just be continuing my impatient wait

I think I received my VIN after two weeks. But I received it from our sales rep and it didn't show on our Tesla account until the last week before delivery.

 

[tuk on planet]

Completed my order 12 days ago with the system telling me to expect 2 weeks for delivery. Since then crickets except for a salesperson at Lawrence Ave Toronto confirming that the promised delivery dates are accurate.

Should I have been expecting some updates along the way in terms of a VIN assignment or delivery date? Or should I just be continuing my impatient wait

It’s been two weeks no VIN yet and been 1 week no wall charger shipment number arrived. Very cold response from Lawrence location and poorest customer service. In past I faced with longer waiting for other ca but service to support such waiting was great but not happening in Tesla order .

 

[tuk on planet]

Waiting would be not a issue for you guess. It is the long and cold pause where you have no controls on what's happening .

I am on same boat as you

 

[Manitoba Keith]

Well, I got ours today. Worth the wait, it is! I imagine the other two being delivered to Winnipeg are just arriving right now.
Your cars look great BTW.
It sux that some agents are extremely poor at communication and others are excellent.

 

[N.Y.R.]

Completed my order 12 days ago with the system telling me to expect 2 weeks for delivery. Since then crickets except for a salesperson at Lawrence Ave Toronto confirming that the promised delivery dates are accurate.

Should I have been expecting some updates along the way in terms of a VIN assignment or delivery date? Or should I just be continuing my impatient wait

lol

yes. I waited 4 months.

 

[Uncle Paul]

Current owners call it "The wait"

After placing your order, Tesla normally goes radio silent.

Will not go back and forth with customer, but dilligently goes about the business of producing and getting your car ready for delivery.

When the car is about ready, they will reach out and ask you to complete your tasks necessary to effect delivery and arrange payment.

Then the magic happens, and people's lives change.