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Are my expectations too high?

Discussion in 'Canada' started by Timber71, Sep 5, 2019.

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  1. Timber71

    Timber71 Member

    Joined:
    Aug 26, 2019
    Messages:
    7
    Location:
    Kingston, Ontario
    Completed my order 12 days ago with the system telling me to expect 2 weeks for delivery. Since then crickets except for a salesperson at Lawrence Ave Toronto confirming that the promised delivery dates are accurate.

    Should I have been expecting some updates along the way in terms of a VIN assignment or delivery date? Or should I just be continuing my impatient wait :)
     
  2. Pellihu

    Pellihu Banned

    Joined:
    Nov 12, 2018
    Messages:
    29
    Location:
    United States
    Maybe you can give them 2 more days...
     
    • Funny x 2
  3. SupraDude

    SupraDude Member

    Joined:
    Jun 11, 2019
    Messages:
    131
    Location:
    Fredericton
    I'm assuming you mean 12 regular days and not 12 business days. Have you completed all the paperwork yet? Took them 9 business days to get my paperwork sent to me which seems a little crazy but once that's done things happen pretty quick. Had the car dropped off to my house in Fredericton one week after paperwork was completed. So you'll probably be quicker than that being in Kingston. My sales person also said the same thing, should have it in 2 weeks. Turned out to be 3. I know waiting sucks but it will be worth it.
     
    • Like x 1
  4. Booner_k

    Booner_k Member

    Joined:
    Apr 16, 2019
    Messages:
    47
    Location:
    Ottawa, ON
    Yes. Keep waiting. My “4-8 weeks” last summer took about 14 weeks. I think they are focusing on overseas production and or are building them in batches so it may depend on your configuration. I’ve heard that 4-6 weeks is more common recently, so hang in there! I know the waiting is hard once you’ve pulled the trigger though!
     
  5. Manitoba Keith

    Joined:
    Jul 28, 2019
    Messages:
    455
    Location:
    Brandon, Manitoba
    It took one month + 3 days for mine. TODAY is the day!!
    Initial communication was extremely poor. Had a Source VIN, then it disappeared.
    Got a different DES and it was Night/Day. Absolutely terrific after that. Got a new VIN. Payed & signed paperwork. Part of my delay, about a week, was the Wrap & Ceramic as well as the long weekend. Give it time. They really should say 3 weeks, not two.
     
    • Like x 2
  6. Timber71

    Timber71 Member

    Joined:
    Aug 26, 2019
    Messages:
    7
    Location:
    Kingston, Ontario
    Thanks all for your comments. Very much appreciated.

    TB
     
  7. 5_+JqckQttqck

    5_+JqckQttqck Active Member

    Joined:
    Apr 27, 2018
    Messages:
    1,843
    Location:
    Toronto
    After waiting two years and change. Yes ;)
     
    • Like x 1
  8. pcons

    pcons M3 AWD+

    Joined:
    Jul 5, 2018
    Messages:
    1,545
    Location:
    Burlington, Ontario, Canada
    upload_2019-9-5_11-48-59.png
     
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    • Like x 1
  9. Kappelan

    Kappelan Member

    Joined:
    Jul 23, 2019
    Messages:
    275
    Location:
    Greater Toronto Area
    I think I received my VIN after two weeks. But I received it from our sales rep and it didn't show on our Tesla account until the last week before delivery.
     
  10. tuk on planet

    tuk on planet Member

    Joined:
    Sep 5, 2019
    Messages:
    6
    Location:
    Toronto-Lawrence
    It’s been two weeks no VIN yet and been 1 week no wall charger shipment number arrived. Very cold response from Lawrence location and poorest customer service. In past I faced with longer waiting for other ca but service to support such waiting was great but not happening in Tesla order .
     
  11. tuk on planet

    tuk on planet Member

    Joined:
    Sep 5, 2019
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    Location:
    Toronto-Lawrence
    Waiting would be not a issue for you guess. It is the long and cold pause where you have no controls on what's happening .

    I am on same boat as you
     
  12. Manitoba Keith

    Joined:
    Jul 28, 2019
    Messages:
    455
    Location:
    Brandon, Manitoba
    Well, I got ours today. Worth the wait, it is! I imagine the other two being delivered to Winnipeg are just arriving right now.
    Your cars look great BTW.
    It sux that some agents are extremely poor at communication and others are excellent.
     
  13. N.Y.R.

    N.Y.R. Member

    Joined:
    Mar 30, 2019
    Messages:
    330
    Location:
    Calgary
    lol

    yes. I waited 4 months.
     
  14. Uncle Paul

    Uncle Paul Active Member

    Joined:
    Nov 1, 2013
    Messages:
    4,334
    Location:
    Canyon Lake,CA
    Current owners call it "The wait"

    After placing your order, Tesla normally goes radio silent.

    Will not go back and forth with customer, but dilligently goes about the business of producing and getting your car ready for delivery.

    When the car is about ready, they will reach out and ask you to complete your tasks necessary to effect delivery and arrange payment.

    Then the magic happens, and people's lives change.
     
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