Weird. Our usage almost never gets as low as yours, and they've never complained to us.
Do you live in a stack and pack? This property has been detached home with a small quarter acre lot since the late 1960s. Maybe they feel like they can mistreat you more in a stack and pack.
We've had solar since 2016 and PowerWalls since 2017, so maybe they started complaining to their customers after we already started providing some of our own electricity. I still regret that our solar and batteries are undersized though. We could be more off grid than we are. But maybe they are more interested in complaining about people who use electricity than helping us with streamlining solar and battery regulations and building battery and solar plants of their own.
No, I'm in a detached home in unincorporated Contra Costa County. 3300 Sq Ft home so it's just a modest house, and it's not in a stack and pack development.
I just think PG&E likes to gaslight new homeowners into thinking the homeowner themselves are "the problem." It distracts the homeowner by putting them into a spin cycle of self-inspection while PG&E gouges the living hell out of the homeowner with exorbitantly high rates.
I don't think 1,000 kWh in the dead of summer is "excessive" energy use, but PG&E will have me believe otherwise.
Unfortunately, PG&E's stupid plan works very well for them. For some reason, there are a lot of PG&E apologists out there and even in my neighborhood. Only one of the neighbors on my street runs their AC's below 80 anymore because they're worried about their electric bill and have learned to just sit in the sweltering heat as their house bakes during the daytime. They say they're "doing their part" for the environment. This is unfortunate learned behavior and I think it's BS that PG&E has trained most of my neighbors that it's the homeowners fault for running ACs.