TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker and becoming a Supporting Member. For more info: Support TMC

Are these paint / chips issues acceptable for a new car?

Discussion in 'Model 3: Ordering, Production, Delivery' started by Locogallo, Jun 13, 2019.

  1. Locogallo

    Locogallo Member

    Joined:
    May 16, 2019
    Messages:
    20
    Location:
    Montreal
    I looked at the paint of my model 3 yesterday when I got home from delivery. I found lots of touched up spots, scratches and a chip in the windshield.

    See pictures below, is it acceptable? Are your model 3’s like mine?

    I will ask them to fix it. Im wondering if my car is the exception.

    154C9BC9-3BCD-4AE4-A318-4B090CD51C4A.jpeg C9348B42-3B2E-4624-8CAD-99AC57C15D31.jpeg 0694559E-175F-46F3-A71A-9C453AF57983.jpeg 53803B57-4194-42E4-AEC3-BF5795ED079D.jpeg 5A18D8AD-DDF4-4D6A-A342-AC46EF0A0306.jpeg FA4E42C2-65DD-4D39-8CB6-0CBA0FA792FD.jpeg 9CCFB0A7-B3B2-4C1C-8796-5CFF4D1587D0.jpeg
     
  2. dwalme

    dwalme Member

    Joined:
    Apr 15, 2019
    Messages:
    70
    Location:
    Detroit, Michigan
  3. The Outrage

    The Outrage Member

    Joined:
    Jun 11, 2019
    Messages:
    14
    Location:
    Pennsylvania
    That's not normal for any other brand of vehicle.
     
  4. tomot

    tomot Member

    Joined:
    May 28, 2019
    Messages:
    140
    Location:
    vancouver
    2019-06-13_18-53-04.png There is a reason newly delivered Mazda dealer cars arrive with shrink wrapped body panel surfaces. Hopefully TESLA will also make that discovery soon!
     
    • Like x 1
  5. OCR1

    OCR1 Active Member

    Joined:
    Jan 28, 2018
    Messages:
    3,582
    Location:
    Southern California
    Why did you accept the car with these issues?
     
  6. alloverx

    alloverx Member

    Joined:
    Mar 20, 2016
    Messages:
    793
    Location:
    Seattle
    Fine for used, sad for new
     
  7. dmurphy

    dmurphy Woof.

    Joined:
    Dec 7, 2018
    Messages:
    2,702
    Location:
    New Jersey - Morris County
    Passed this the other day on Route 24 in NJ. At least the Model X's get protective wrap.

    IMG_2649.jpg
     
  8. gobble

    gobble Member

    Joined:
    Mar 1, 2019
    Messages:
    137
    Location:
    Wisconsin
  9. Locogallo

    Locogallo Member

    Joined:
    May 16, 2019
    Messages:
    20
    Location:
    Montreal
    Why I accepted the vehicle: not only I was rushed by the delivery person, but they put it in tents, that make it impossible to see defects. Everything "looks good" when you are on the spot. Only in specific lighting you can see all the issues that they tried to hide
     
  10. samk579

    samk579 Member

    Joined:
    May 17, 2019
    Messages:
    136
    Location:
    Vancouver
    No.
    If you accept pre-existing damage then insurance has the right to pay less for the same panel in a claim in which you are not at fault. It’s standard depreciation.
     
  11. OCR1

    OCR1 Active Member

    Joined:
    Jan 28, 2018
    Messages:
    3,582
    Location:
    Southern California
    Sorry to hear. On the three deliveries I’ve participated in I always greet the delivery advisor by letting them know I’ll be spending 45 minutes doing a pre-purchase inspection and I invite them to go find something else to do and let them know I’ll find them when I’m ready for next steps. You have to take control of the process, not let them do it. It’s your car, your money.

    Hope they fix the paint issues...good luck with it.
     
  12. Colozeus

    Colozeus Member

    Joined:
    Jun 6, 2019
    Messages:
    22
    Location:
    Dallas
    I would return it. I declined delivery of my m3p yesterday due to paint chips and a dent they tried covering up wit wax and paint.
     
  13. raptor5244

    raptor5244 Member

    Joined:
    May 10, 2019
    Messages:
    969
    Location:
    Florida
    Hard to tell from the pics but are those actual paint chips are just paint imperfections. You may be able to buff some of those out if you are not actually missing paint there.

    I agree with you on how they present the car to you in a garage or tent with terrible lighting. I am sure that is by design. I am not a fan of the whole "drama and suspense when they walk you back and, tada here is your car." I would rather have it displayed out in the daylight so I can see it, especially a black car.
     
  14. MDub

    MDub Member

    Joined:
    Jun 6, 2019
    Messages:
    7
    Location:
    NJ
    Wow... so glad my experience was different. I ordered on 6/1 and received a call that it arrived a the service center on 6/10. Unfortunately it was bad news as the delivery manager noticed come chips in the bumper. He texted me pictures and offered to have the bumper replaced with another one from the factory. I asked about the hood and windshield and he found more very minor defects (less than what OP showed) and offered to repaint and replace the windshield. I wasn’t happy with that and he completely understood and managed to find another vehicle with the same configuration that I was able to take delivery of today (6/14). I haven’t noticed any egregious issues with it so far - certainly nothing like what OP found.
     

Share This Page

  • About Us

    Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.
  • Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


    SUPPORT TMC