Are you worried about your order? Are you wondering if the delivery dates will ever settle down to a firm commitment? Are you worried about having everything lined up before delivery? Are you worried that there will be a bunch of things wrong with your car? Are you worrying about all the issues you read about here?
I was ........ primarily because I did tons and tons of research to see if I was crazy to want a Tesla. I concluded that I might be. BUT, the features of the car and the fact that Tesla owners love their cars more than any others outweighed all I read about quality control and customer service being terrible. So I decided to get one.
But I became more and more terrified as I read all the posts here.
If you are feeling anything similar, read on. I think you might be encouraged.
Test Drive: Nashville
Delivery: Nashville
I was ........ primarily because I did tons and tons of research to see if I was crazy to want a Tesla. I concluded that I might be. BUT, the features of the car and the fact that Tesla owners love their cars more than any others outweighed all I read about quality control and customer service being terrible. So I decided to get one.
But I became more and more terrified as I read all the posts here.
If you are feeling anything similar, read on. I think you might be encouraged.
Test Drive: Nashville
- Super easy to schedule - friendly SA reached out and confirmed
- Tornado ruined the day of my appointment
- Super easy to reschedule - SA was super accommodating
- Test drive was awesome - SA was super helpful
- Total no-brainer
- Easy peasy
- No annoying salesperson trying to sell me something I didn’t want while pretending to be my friend
- Don’t ever want to go to a dealership again
- Checked the site every few minutes like everyone ...... at first ..... but slowed down after a while
- First window was 6-10 weeks
- Second window was a 4-week window
- Window shifted once or twice and settled down to a one-week window
- Spoke to my SA about all but a couple days in the window being blocked by other commitments on my schedule - SA was understanding
- Got a text to schedule delivery in a 3-day window (one of which was open - yay)
- Managed to squeeze it into a slot in my schedule (a little stressful, but no big deal)
- Had another couple interactions with SA which went a little like this:
- Sent him an email
- No reply
- Called him or sent another email
- Instant reply
- I’m okay with that. Sometimes that’s what you need to do to get a reply from me!
- Ordered April 9 ............. Delivered May 2
- Registration - check
- Trade-in - decent offer - check
- Financing - decent interest rate (lower than my interest-bearing investments) - check
- Final payment - a little dicey - but ...... check
- I haven’t had a bank account since the ‘80s
- All my funds are with a brokerage, and cash runs through a “Cash Management Account”
- The CMA is tied to a bank in order to provide checking, but often doesn’t behave like a bank with online payment systems
- Plaid was no exception ...... told me none of my accounts with the Bank handling the account were eligible (I wasn’t surprised)
- Entered my Routing and Account numbers off my check manually - worked great - easy peasy
- Insurance - uploaded proof - check
- Loan Documents - eSignature - super easy - check
Delivery: Nashville
- Arrived about 15 min early
- Busy day, lots of customers standing around, checking out cars, talking to SAs
- Walked around looking for car, but didn’t see it
- SA spotted us and ran over to flag us down
- Took us inside, did something on his computer, took us back out and showed us car
- Left us alone with car for all the time we needed to check it out
- I was so paranoid from reading this forum that I checked and checked and checked and followed the checklist and checked some more
- All I could find was 4 minor cosmetic “flaws” that I never ever would have noticed for as long as I owned the car if I had not been sensitized by this forum
- Front passenger window not flush (by maybe 6mm) - SA said “good catch” and helped me report it
- Frunk very slightly (millimeters) off flush to right of badge
- Front passenger door handle recessed maybe 2mm from flush (sheesh! 2mm!)
- Dashboard trim at corner where pillar meets dashboard and windshield has gap (maybe 0.5in)
- No kidding ....... I would never have noticed these items nor would I have cared
- Made an appointment with service a couple weeks out ....... which was also super easy ......... but might not keep it ...........
- The only real potential worry was the window because of wind noise or leak issues, but on the 150 mile ride home:
- We drove at highway speed and all was quiet
- It then rained on us for the second half and there was no leak
- And for extra credit
- No booming
- No buffeting
- No ear pain
- Similar ..... possibly less noise than my trade-in Honda CR-V on bumpy roads
- Much smoother and quieter than my CR-V on highways
- Finished up a few documents related to trade-in, handed over the keys and title, and drove away in my new Tesla
- So basically .......... for me ............THE CAR IS PERFECT ....... and my wife and I LOVE IT
- And the experience of test driving, ordering, buying, and taking delivery was smooth, easy, and fuss-free. Loved that too.