I have ~ 8KWh solar + 2 Powerwalls. The inverter is a SolarEdge 7600H-US with optimizers, The weekend before last, we got hit with a PG&E PSPS outage. It started at 8pm on Sunday. The Powerwalls were full when the outage hit. By the morning, when the sun starting hitting the panels, the Powerwalls were down to ~30%. That should have been fine. The panels should have supported the house and the excess should have gone into the batteries. At this time of year, we produce ~25KWh. It might not have gotten us back to 100% with the house usage, but would have brought us to at least 80-85%. Instead, The system was artificially limiting production from the panels.
Here is the solar production.
During the outage
Day after the outage
The sky was identical between the two days -- full sun, no clouds. In 2019, the system worked flawlessly during that 36 hour outage event. In the morning, the panels ran the house and charged the batteries as expected.
On the SolarEdge display during the outage in the Power Control menu, it showed:
PWR CTRL: LOCAL
PWR Limit: (around 1.4 kW)
CosPhi: 1.0
Power Prod: (never more than 1.4 - 1.5 kW)
The next day, that same menu showed:
PWR CTRL: LOCAL
PWR Limit: 7.6 kW (though occasionally would drop to around the level of Power Prod
for a couple of moments and then back to 7.6 kW)
CosPhi: 1.0
Power Prod: XXX
Something changed in the configuration of the SolarEdge. Nobody from Tesla was ever at the house after the initial installation, so the change must have been done remotely. Has anyone seen this kind of behavior from their system? I've been waiting over a week for an answer from Tesla support without a peep from them. I've made multiple calls and get their first tier people telling me the same thing, it's with tier 2.
Fortunately, we don't have any more wind events in the near forecast, but I really don't like being left with a system that isn't going to function during an outage.
Here is the solar production.
During the outage
Day after the outage
The sky was identical between the two days -- full sun, no clouds. In 2019, the system worked flawlessly during that 36 hour outage event. In the morning, the panels ran the house and charged the batteries as expected.
On the SolarEdge display during the outage in the Power Control menu, it showed:
PWR CTRL: LOCAL
PWR Limit: (around 1.4 kW)
CosPhi: 1.0
Power Prod: (never more than 1.4 - 1.5 kW)
The next day, that same menu showed:
PWR CTRL: LOCAL
PWR Limit: 7.6 kW (though occasionally would drop to around the level of Power Prod
for a couple of moments and then back to 7.6 kW)
CosPhi: 1.0
Power Prod: XXX
Something changed in the configuration of the SolarEdge. Nobody from Tesla was ever at the house after the initial installation, so the change must have been done remotely. Has anyone seen this kind of behavior from their system? I've been waiting over a week for an answer from Tesla support without a peep from them. I've made multiple calls and get their first tier people telling me the same thing, it's with tier 2.
Fortunately, we don't have any more wind events in the near forecast, but I really don't like being left with a system that isn't going to function during an outage.