Just asking my fellow Texans how they usually request a service appointment. I emailed a manager at the Dallas SC on November 6th with a picture of a problem I need fixed. I didn't hear anything for a few days, so I then forwarded that email on to firstname.lastname@example.org on November 9th because I thought maybe the proper protocol was to go through them. Still nothing. I can always call I guess and get immediate service, but I haven't heard anything yet. Just curious what everyone else normally does.