Asleep if open trunk first

[RobbL]

A few weeks ago I noticed a seemingly intermittent behavior that I had not seen previously. I bought the M3 in mid-October. Prior to a few weeks ago, virtually every time I would walk up to the driver door with my iPhone X in my pocket, I could open the door, get in, and drive away. Then a few weeks ago, a fraction of the time, I would come to the driver door and could not open it. On the screen, I would see the instruction to use the card to open the door. I would continue trying, without retrieving the card, and after a minute or so, the door would open and all worked as before. Today I realized that when approaching the car, if I went directly to the door, it would open and all would be right with the world. However, if I first opened the trunk, which would open fine from the latch, and then to the driver's side door, I would get the alternate behavior; the door would not open. I don't believe it worked this way prior to a few weeks ago. My software was just updated last night to 2018.50.5 and it continues to work this way. I think I was on 2018.48.x prior to this. It is possible that this behavior started with the upgrade to .48, but I can't be sure.

Do you think this is a software bug? Anything I can do in the interim while waiting for a fix, other than stand at the driver's door waiting for it to open? I could always go to that door first and then open the trunk, but that is more awkward as I am likely holding packages. That is why I am going to the trunk in the first place. Others noticing this behavior recently?

 

[jjrandorin]

Is your phone in your back pocket or your front pocket? My experience is, phone in back pocket = sporadic "phone as key" behavior. Phone in front pocket, or any other pocket without a bunch of "body" between you and the car, phone as key works fine, with an iPhone.

 

[RobbL]

Phone position is consistent in front pocket. The only variable which impacts this is opening and then closing the trunk before going to the driver door,

 

[ewoodrick]

There are definitely more variables than which door you approach.
Watch the app on your phone, see when the phone key shows connected. That should be your indicator

 

[RobbL]

@ewoodrick, I tried opening the app first. The driver door opened even if I opened and closed the trunk first. However, just having the phone wake up the connection introduces a new variable. And my goal is that I be able to open the driver door without taking my phone out of my pocket, a process which had been working 99% of the time. And it still works if I don’t open the trunk first. Anyone else seeing this, or am I ascribing cause and effect where there is none? Even if it is unrelated to the trunk, it is still a disappointing change in what had been a reliable process.

 

[knowlan]

OK, here’s another:
When I’m getting ready to get into my T3, I can open any door or the trunk just by approaching with my phone (iPhone8). However, I can’t release my charger from the car without first opening something, door or trunk. It doesn’t seem to recognize my phone when I hit the release button on my charging cable. I’d like to walk up to the car, release the charging cable and then open a door/trunk. Has anyone else noticed this?

 

[ksb467]

OK, here’s another:
When I’m getting ready to get into my T3, I can open any door or the trunk just by approaching with my phone (iPhone8). However, I can’t release my charger from the car without first opening something, door or trunk. It doesn’t seem to recognize my phone when I hit the release button on my charging cable. I’d like to walk up to the car, release the charging cable and then open a door/trunk. Has anyone else noticed this?

Mine has always done this, bought in July. I always pop open driver door then unplug. It’s now a habit. Maybe there’s a safety feature to this I don’t recognize, but I’d still prefer it unplug when my phone is in range without opening door

 

[knowlan]

Mine has always done this, bought in July. I always pop open driver door then unplug. It’s now a habit. Maybe there’s a safety feature to this I don’t recognize, but I’d still prefer it unplug when my phone is in range without opening door

Agree.

 

[BluestarE3]

A few weeks ago I noticed a seemingly intermittent behavior that I had not seen previously. I bought the M3 in mid-October. Prior to a few weeks ago, virtually every time I would walk up to the driver door with my iPhone X in my pocket, I could open the door, get in, and drive away. Then a few weeks ago, a fraction of the time, I would come to the driver door and could not open it. On the screen, I would see the instruction to use the card to open the door. I would continue trying, without retrieving the card, and after a minute or so, the door would open and all worked as before. Today I realized that when approaching the car, if I went directly to the door, it would open and all would be right with the world. However, if I first opened the trunk, which would open fine from the latch, and then to the driver's side door, I would get the alternate behavior; the door would not open. I don't believe it worked this way prior to a few weeks ago. My software was just updated last night to 2018.50.5 and it continues to work this way. I think I was on 2018.48.x prior to this. It is possible that this behavior started with the upgrade to .48, but I can't be sure.

Do you think this is a software bug? Anything I can do in the interim while waiting for a fix, other than stand at the driver's door waiting for it to open? I could always go to that door first and then open the trunk, but that is more awkward as I am likely holding packages. That is why I am going to the trunk in the first place. Others noticing this behavior recently?

I haven't had this problem, but I'm on Android. I'd put grocery bags in the trunk first and then go to the driver's door and it would open.