Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register
  • The final cut of the 9th episode of the Tesla Motors Club Podcast, featuring Chad Schwitters, the former president of Plug In America, is now available. You can watch it now on YouTube or listen to it on all major podcast networks.

Audio Issue Fix per Tesla Tech Support

Daniellane

The Tesla Guy
Supporting Member
Aug 13, 2017
2,770
3,750
Camas, Washington
Just got off the phone with Tesla.
I was advised to perform a procedure that seems to be recommended for everyone.
Thought I’d pass it along…
I called to report an issue I had last night.
All audio was inoperable including turn signals, nav & music in my Model S (2018.18 MCU2).
I recalled that I had made a brief call via Bluetooth prior to losing audio.
There was also an intermittent crackling sound.
I tried to place a call to see if the phone was working. No luck, but when I hung up all audio was restored.
Rebooted when I got to my destination for good measure.
The Tesla Advisor I spoke to on the phone said it was a known issue that would be fixed in future updates, however there is a recommended procedure that will reset the audio and resolve the issue now.
He said to raise all of the levels in the equalizer to max (8 in my case ).
Then immediately perform a reboot.
Then reset equalizer levels as desired.

He also recommended doing this in our model three even though it has not exhibited any audio issues.
 
  • Informative
Reactions: Joe F

Products we're discussing on TMC...

About Us

Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.

Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


SUPPORT TMC
Top