Audio out of sync on Netflix

[castle-fires]

Has anyone else experienced significant audio video sync issues when watching Netflix? We put Netflix on while supercharging a few days ago, and had to stop watching after a few minutes, as no matter what we tried, the audio and video were out of sync by 0.5 to 1 second.

 

[Vader_Oz]

I have also had this issue.

 

[Tony_YYZ]

Happened to me for the first time last week, also while supercharging. I closed the app then opened it again and everything seemed to be ok. I think the audio sounds from my phone were tripping it up. I put my phone on silent at that point so it wouldn't play notification sounds of keyboard clicks anymore.

 

[Mattopotamus]

I find it usually related to the cellular signal. As Tony_YYZ suggested, close the app and try opening it again to see if it resolves the issue. Sometimes if you wait a few minutes, it will fix itself or try a pausing the video for a few seconds and see if that helps.

 

[Gasaraki]

Reboot computer.

 

[JBT66]

This happens on my Roku, Amazon Fire, and Laptop too. Not unique to Tesla. Reboot or closing and reopening should do the trick.

 

[israndy]

Wow, that sucks, the only device I have that this happens on is the Tesla, they must have used the Amazon code to save time. My TiVo and my AppleTV (and Macs, iPads and iPhones) all work flawlessly on streaming services.

 

[israndy]

I find it usually related to the cellular signal. As Tony_YYZ suggested, close the app and try opening it again to see if it resolves the issue. Sometimes if you wait a few minutes, it will fix itself or try a pausing the video for a few seconds and see if that helps.

Not a long term solution

 

[Readrrabbit]

I'm happy to be a member of the club. I received my Tesla 3 - 2 weeks ago so I'm trying to find out as much as I can about my Tesla.

 

[Gasaraki]

Whenever you have syncing issues between voice and video in YouTube and Netflix, just reboot the computer with the two thumb salute.

The Atom processor gets overloaded overtime and a reboot fixes the issue.

 

[israndy]

First I can't sign into my YouTube Premium and now I have to reboot my computer for their code to work?

I went by Tesla today and asked about a fix for the sign in issue and was told it's a google issue, take it up with them, they wrote the code. Google support just points at Tesla. How did google get so EVIL? Why is Tesla not making them fix the code?

 

[Gasaraki]

First I can't sign into my YouTube Premium and now I have to reboot my computer for their code to work?

I went by Tesla today and asked about a fix for the sign in issue and was told it's a google issue, take it up with them, they wrote the code. Google support just points at Tesla. How did google get so EVIL? Why is Tesla not making them fix the code?

It's security related. Just use the auto signin workaround that posted in the forums. I've been connected for over a year with no issues.

 

[israndy]

The what?