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Auto body shop - Ottawa :(

Discussion in 'Canada' started by CdnE90, Jul 17, 2018.

  1. CdnE90

    CdnE90 Member

    Joined:
    Jun 8, 2013
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    29
    Location:
    Ottawa, Canada
    So, a little over 1 month into ownership of my Model 3 and someone has already rear-ended me.

    Thankfully the speeds were low enough to only scratch the bumper, but I’m worried about if there is a sub structure underneath (like a plastic or styrofoam) that might be damaged.

    Can anyone recommend a good auto body shop in Ottawa that knows Teslas?
     
  2. Ludatik

    Ludatik Member

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    Jun 18, 2018
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    Location:
    Toronto
    Sorry to hear. How frustrating. I'd first ask Tesla themselves to see who they recommend. You don't have to go with your insurance company's suggestions.
     
  3. 03DSG

    03DSG Active Member

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    #3 03DSG, Jul 17, 2018
    Last edited: Jul 17, 2018
    Same thing happened to me. 9 days after delivery:

    94BD22DD-4188-427A-B8CE-5036CE6F6ABB.jpeg

    Including an imprint of her licence plate and a horizontal crease fron the underlying bumper. Had the estimate done at Excellence in Toronto. Going through insurance and estimate is just over $2k. Replacing the entire bumper cover. I don’t expect any damage underneath but it will be covered if there is. There was a Ferrari, multiple Tesla’s (S,X and 3), Bimmers, Merc’s etc. Parked inside and out. Super clean and very busy. The reception area reminded me of a Porsche waiting area, coffee bar and all.
    Now the wait for the bumper cover. TESLA has 2 approved body shops in Toronto and this was the original one. Feel really good about having them do it. Might be worth the trip.
     
  4. CdnE90

    CdnE90 Member

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    Location:
    Ottawa, Canada
    I phoned Tesla Montreal and was told there were no shops in the Ottawa area. They have one in Montreal called Auto Bugatti.
     
  5. CdnE90

    CdnE90 Member

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    Ottawa, Canada
    If they can do the work quickly, that might be an option. Thanks for the recommendation!
     
  6. 03DSG

    03DSG Active Member

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    Once the bumpers in he said 3 to 4 days. The painter needs the car there for comparison purposes while he’s painting the bumper. It’s complicated by the multi coat process as well. If it’s going through insurance maybe the insurer will allow the rental in Toronto for the time it’s getting worked on? Drop your cat odd, pick up 5he rental and reverse the process at the end?
     
  7. legend502

    legend502 Member

    Joined:
    Jan 26, 2018
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    Location:
    California
    FYI - I've been waiting for a bumper since May30th.....
     
    • Informative x 1
  8. Sgutz

    Sgutz Member

    Joined:
    Mar 28, 2015
    Messages:
    148
    Location:
    Ottawa,ON,Canada
    I have used Highland Auto Body in the past to fix my Model S when someone rear ended me in a parking lot and drove away. They did awesome work for me.
     
  9. CdnE90

    CdnE90 Member

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    Location:
    Ottawa, Canada
    Thanks, that’s just around the corner from me. I might give them a call.
     
  10. VistaM3B

    VistaM3B Member

    Joined:
    May 8, 2018
    Messages:
    35
    Location:
    Ottawa
    Exactly same scenario happened to me exactly after one month of ownership. I thought you are me or I wrote this and don't remember. Field appraiser came over and said he has no clue what to estimate. Advised to get it fixed in authorized Tesla body shop. The closest is Auto Bugatti in Montreal 220 km away. There are 6 sensors on the bumper, if they have to change the bumper/cover, calibration is needed. Auto Bugatti works Mon-Fri only. I asked my insurance to pay for gas bill for the rental car. Right now it's been 10 days waiting for my adjuster to figure out the logistics and procedure of how and who get the car there. I hope this helps. Please share yours. Thank you.
     

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