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Auto Emergency Braking is Disabled message, music/media audio stopped working suddenly


Just got back from a long weekend at the beach. Stopped at a Supercharger to fill back up before picking up our dog, then got an “Automatic Emergency Braking is Disabled” error message. I tried soft rebooting while driving. Didn’t fix it, so I just kept on driving.

Was playing music (streaming pandora from my phone). Got a phone call from my dad, and Audio came through the speaker normally. Went back to the music after. Then all of a sudden, no music would play through the speakers. I tried rebooting my phone. Still no music using Pandora or Plex streaming from my phone. I tried bringing up FM radio on the car. Still no audio. Tried soft rebooting again. Emergency braking error went away, but music still doesn’t work.

Stopped to get the dog. Did the soft reboot with foot on pedal. Music still doesn’t play, and Emergency braking message came back. Navigation audio still works. Getting ready to head home now.

Set up a service appointment in the app, but can’t be seen until June 17th. Ughhh!!!

Anyone have any ideas for me to try until the ?


This is a 2021 SR+ with 2022.12.3.12 software
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Try using the "Power Off" option. See the manual if you're not familiar with how to do that. It might get you back up and running, as it does a more thorough reset than the two scroll wheel reset.
I rolled down the driver window closed the door, and hit the power off when I got home. Will check in a bit.

However, the music mysteriously came back halfway home on the highway, and the error message went away when I got off the interstate. Friggen weird. Hopefully the “turn off” option will clear the gremlins.

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