Auto parking and other questions

[Bludev97]

Hello folks,

I just received my model s a few days ago. I love the car and I'm getting used to all the features. I would be grateful if you could help me out in relation to the following questions:

1) I have the autopilot option and I've tried it on the highway. Works really well. However, the auto parking has been a real hit and miss. I've watched numerous videos on YouTube and the "P" appears so frequently and quickly during their videos. I've tried it here repeatedly and it's only appeared twice (the auto parking itself was flawless when it did appear). My question is whether you all have the same issue. Is it because the spaces are narrower here? But I've even tried it in yau yay tsuen when there weren't too many cars. Both the parallel and perpendicular parking. Worked only once. I drove real slow and then stopped some distance from the space but still nothing. Also, is it one of those things where you have to do it for a few weeks and the car is still "learning"?

2) I have a ChaDeMo charging station near my house and I want to buy an adaptor. Is it available in HK ?

3) There is a Link managed car park near my house that offers semi-quick charging (in CLP lingo). When charging there, do I need to adjust any settings? I remember the delivery person ( I refuse to call her a specialist as that would be an insult to anyone who is actually a specialist) hurrying me through a screen where there was an option to change the charging rate. It was set at 10A. I'm wondering if I need to change that.

The car is a wonderful product but the people working at tesla ruin the buying experience. I'm not just saying that because I've got these unreal standards. I grew up in Hong Kong and as a local of Indian origin, I am well aware of the regular customer service standards. But these guys are at another level. At delivery, there were water marks and scratches all over. At least three places where there was misalignment (I insisted on getting a confirmed appointment date to fix it at their body shop) and the "delivery specialist" who must have about 17 who didn't even have the basic courtesy to acknowledge my wife's presence during the delivery process. I guess that's a topic that's been heavily discussed but I just wanted to express my feelings on that. Anyway, I would love to hear about my 3 issues above and I hope to communicate with you all frequently over the next few years.

 

[jl04]

Welcome! Yes, I found Hong Kong Tesla service sucks, too; even the top lady of the company didn't honour her words - my complaint of the delivery service went to her and she firmly promised me to assign a senior person to follow by next day of our conversation, and by now three weeks after no one from Tesla HK contacted me. And there is no other channel to escalate!

For auto park, my experience has been mostly successful (may be 95%) in all 4 parking scenarios when there were "suitable" parking space available. The trick is your Model S finds it "suitable": not too narrow, and not too wide to be treated as more than for one car parking space, and the P icon only shows up after your car fully passing it. Good luck and enjoy!

 

[garethmchau]

There's a thread on the us forum which discusses this. I think it said there is a screen in settings which shows that the car is calibrating autopark for the first couple of weeks or something.

 

[markwj]

2) I have a ChaDeMo charging station near my house and I want to buy an adaptor. Is it available in HK ?

Yes, but they are frequently out of stock. Best to check with Tesla HK.

3) There is a Link managed car park near my house that offers semi-quick charging (in CLP lingo). When charging there, do I need to adjust any settings? I remember the delivery person ( I refuse to call her a specialist as that would be an insult to anyone who is actually a specialist) hurrying me through a screen where there was an option to change the charging rate. It was set at 10A. I'm wondering if I need to change that.

There are three useful charging cables for HK:

1. Blue Type II that comes with the car. This is a type II to type II cable, blue in colour. You can use it to plug into most EVSE in Hong Kong (those big boxes on the wall, rather than simple sockets). Note that some EVSE here are run by EV Power, and you need to contact them to sign-up and get a RFID tag.
   
   
2. Mobile EVSE for BS1363 13 sockets. Tesla provide either the UMC or a Mennekes blue mobile EVSE with connector for standard BS1363 13A sockets. The charging itself will be automatically limited to at most 10A (for safety, as the 13A sockets are not really designed to have the full 13A drawn for extended periods).
   
   
3. ChaDeMo adaptor. This is for the few ChaDeMo systems in Hong Kong.

The Tesla Wall Connectors (as found in many destination charging locations, and homes), and Tesla SuperChargers, come with their own cable.

You shouldn't need to adjust the car in any way to work with these. Just plug in and start the charge in the normal way. The only times you would need to adjust the charge limit is if (a) you've previously adjusted it down for that location and now want to adjust it back up, or (b) you're using some third party mobile EVSE and need to limit the current because the EVSE is too dumb (and dangerous) to do that itself.

 

[mattse]

the car is calibrating autopark for the first couple of weeks or something.

Just keep on "searching" like what you did (drive slow and stopping some distance from the space), it took my car some time to calibrate too, once it has finished calibrating, it become so eager for autoparking (e.g. when stopping for red lights, it always suggest there was a perpendicular parking space when the cars on the other lane kept too much space from each other...)