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Auto-Presenting Doors not working

Discussion in 'Model X: User Interface' started by Dr.Will, Oct 3, 2017.

  1. Dr.Will

    Dr.Will Member

    Joined:
    Dec 19, 2016
    Messages:
    68
    Location:
    Irvine
    Hey All,

    just had this issue come up starting this morning. My self-presenting door worked well yesterday but stopped working as of this morning. When I walk up to the car it doesn't open, when I press the door handle the car door doesn't pop open. The door will only open when I unlock the car first with the fob then press the door handle. I made sure the "passive entry" was on, did the reset, toggled between on and off for the "passive entry" and still nothing.

    Anyone else experiencing this issue or have experienced it? Taking it into the SC next week but just curious to see other's responses.
     
  2. jay-bay

    jay-bay Member

    Joined:
    Aug 15, 2014
    Messages:
    118
    Location:
    Idaho
    I'm experiencing the same thing. Were you able to get the service center to fix this?
     
  3. boaterva

    boaterva Supporting Member

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    4,947
    Location:
    Northern Virginia, USA
    For anyone with this, have you tried toggling Automatic Doors? I’ve seen some weird things come and go, like the car wakes up with the fob nearby or it doesn’t. I assume it should, even with Auto on and Passive off. (It wakes up (lights flash), but I still need to open the doors/unlock with the fob.

    But at one point the lights weren’t flashing in this case. Toggling Auto to off and then back to on fixed this, if this is the correct state of affairs.

    So, also try toggling Automatic Doors. And I assume leave Passive enabled, since you want the doors to present.
     
  4. Dr.Will

    Dr.Will Member

    Joined:
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    Location:
    Irvine
    My service appointment is next week so I’ll let you guys know once they tell me what happened. If anyone else experienced this please do share.

    I’ve tried toggling the on and off for the Auto doors and still nothing.
     
  5. bbcoach51

    bbcoach51 Member

    Joined:
    Aug 29, 2017
    Messages:
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    Location:
    SoCal
    I've had the same thing happen with my 100D MX. Tried toggling on/off etc. Still not working. Will be interested in what you find out.
     
  6. TexLaw

    TexLaw Member

    Joined:
    Jan 29, 2017
    Messages:
    426
    Location:
    Bellaire, TX
    This may not be your issue, but my Ms typically does detect the fob if it's in the same pocket as my cell phone. There's no problem if I actively unlock the car, though.
     
  7. Solargrapes

    Solargrapes Member

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    I posted regarding this same issue awhile back. SC replaced a BCM and we haven't had an issue since.
     
  8. Dr.Will

    Dr.Will Member

    Joined:
    Dec 19, 2016
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    68
    Location:
    Irvine
    BCM, does that stand for body control module? I'm just taking a stab in the dark.. how long did that take?

    thanks!
     
  9. Solargrapes

    Solargrapes Member

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    Yes, body control module. Only took a couple hours once part was in stock.
     
  10. Dr.Will

    Dr.Will Member

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    Location:
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    Thanks Solargrapes... I wonder if this is something a ranger could do?
     
  11. Solargrapes

    Solargrapes Member

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    Location:
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    I tried getting them to send ranger but they wanted the car to order / install correct module.
     
    • Like x 1
  12. Dr.Will

    Dr.Will Member

    Joined:
    Dec 19, 2016
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    68
    Location:
    Irvine
    Just completed the repair, it was the body control module that needed replacing. they had the park in stock and completed it in a few hours. Be sure to bring in both keys to get reprogrammed; I had to run back home to get the second key fob.
     
  13. invisik

    invisik Supporting Member

    Joined:
    Mar 13, 2014
    Messages:
    639
    Location:
    Minneapolis
    I believe I had this same unit replaced too, but also I find sometimes the door won't swing open by itself. The SC recommended opening and closing it 2-3 times in a row, to help re-adjust the sensors. After doing that, it works fine again.... (for a while)....

    -m
     
  14. AdamHLG

    AdamHLG Member

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    Location:
    Baltimore, Maryland
    Well, looks like this is a trend at least for this thread. My auto presenting driver door failed in my 2 week old 100D. It's at SC now. I'm told it's the Body Control Module also.
     
  15. starlifter

    starlifter Member

    Joined:
    Sep 17, 2017
    Messages:
    7
    Location:
    Pennsylvania
    had my BCM replaced last week. in the year I've had the car, that's two 'major' components (including an AC compressor). perhaps three if you include the seals for the FWD's.

    Don't get me wrong, the SC has been fantastic. quick, efficient and loaners. But I hope all major issues are resolved long term before the warranty runs out!
     
  16. sorka

    sorka Active Member

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    4,588
    Location:
    Merced, CA
    I'm having the exact same issue. Have taken multiple videos showing that I can't get back into the car unless I double tap the top of the fob.

    So have folks who had their BCM replaced not seen this again after? Did this issue really only start after the software update in October that added the "passive entry" feature?

     
  17. AdamHLG

    AdamHLG Member

    Joined:
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    Location:
    Baltimore, Maryland
    my car is working fine since the BCM was replaced.
     

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