Auto-Presenting Doors not working

[WeooooooHuh]

Hey All,

just had this issue come up starting this morning. My self-presenting door worked well yesterday but stopped working as of this morning. When I walk up to the car it doesn't open, when I press the door handle the car door doesn't pop open. The door will only open when I unlock the car first with the fob then press the door handle. I made sure the "passive entry" was on, did the reset, toggled between on and off for the "passive entry" and still nothing.

Anyone else experiencing this issue or have experienced it? Taking it into the SC next week but just curious to see other's responses.

 

[jay-bay]

I'm experiencing the same thing. Were you able to get the service center to fix this?

 

[boaterva]

For anyone with this, have you tried toggling Automatic Doors? I’ve seen some weird things come and go, like the car wakes up with the fob nearby or it doesn’t. I assume it should, even with Auto on and Passive off. (It wakes up (lights flash), but I still need to open the doors/unlock with the fob.

But at one point the lights weren’t flashing in this case. Toggling Auto to off and then back to on fixed this, if this is the correct state of affairs.

So, also try toggling Automatic Doors. And I assume leave Passive enabled, since you want the doors to present.

 

[WeooooooHuh]

My service appointment is next week so I’ll let you guys know once they tell me what happened. If anyone else experienced this please do share.

I’ve tried toggling the on and off for the Auto doors and still nothing.

 

[bbcoach51]

I've had the same thing happen with my 100D MX. Tried toggling on/off etc. Still not working. Will be interested in what you find out.

 

[TexLaw]

This may not be your issue, but my Ms typically does detect the fob if it's in the same pocket as my cell phone. There's no problem if I actively unlock the car, though.

 

[Solargrapes]

I posted regarding this same issue awhile back. SC replaced a BCM and we haven't had an issue since.

 

[WeooooooHuh]

I posted regarding this same issue awhile back. SC replaced a BCM and we haven't had an issue since.

BCM, does that stand for body control module? I'm just taking a stab in the dark.. how long did that take?

thanks!

 

[Solargrapes]

Yes, body control module. Only took a couple hours once part was in stock.

 

[WeooooooHuh]

Thanks Solargrapes... I wonder if this is something a ranger could do?

 

[Solargrapes]

I tried getting them to send ranger but they wanted the car to order / install correct module.

 

[WeooooooHuh]

Just completed the repair, it was the body control module that needed replacing. they had the park in stock and completed it in a few hours. Be sure to bring in both keys to get reprogrammed; I had to run back home to get the second key fob.

 

[invisik]

I believe I had this same unit replaced too, but also I find sometimes the door won't swing open by itself. The SC recommended opening and closing it 2-3 times in a row, to help re-adjust the sensors. After doing that, it works fine again.... (for a while)....

-m

 

[AdamHLG]

Well, looks like this is a trend at least for this thread. My auto presenting driver door failed in my 2 week old 100D. It's at SC now. I'm told it's the Body Control Module also.

 

[starlifter]

had my BCM replaced last week. in the year I've had the car, that's two 'major' components (including an AC compressor). perhaps three if you include the seals for the FWD's.

Don't get me wrong, the SC has been fantastic. quick, efficient and loaners. But I hope all major issues are resolved long term before the warranty runs out!

 

[sorka]

I'm having the exact same issue. Have taken multiple videos showing that I can't get back into the car unless I double tap the top of the fob.

So have folks who had their BCM replaced not seen this again after? Did this issue really only start after the software update in October that added the "passive entry" feature?

 

[AdamHLG]

my car is working fine since the BCM was replaced.

 

[SMSMD]

Looks like my time to get BCM replaced again. Had one replaced on the passenger side, now both front doors acting up. The car fails to wake up once in a while as well.

 

[rbsleep]

I'm experiencing the same thing. Were you able to get the service center to fix this?

Following as have same issue 2019 S