I've got a crack in my M3P top/rear glass. I though at first it was a stress crack because there is no chip however after a close inspection with a magnifying glass there are very slight signs of stress a one point in the crack. I had heard a stone hit on the motorway, I'm guessing this was it, it just took a day for the crack to develop to be noticeable.
I got quoted £691 parts + labour from Tesla.
I'm with Direct Line, the Tesla recommended insurer who insist on Autoglass otherwise will only pay out £125 max with a £75 excess.
I made an online appointment at an Autoglass service centre and time, I received an email confirmation later saying the glass is in stock and promised an email appointment confirmation on the appointment on the day.
On the day of the appointment I still had received a confirmation of the place or time I had booked. I phoned them and was told I should have been called to tell me they don't have any stock in the country and they are trying to order it. Apparently the email I got to say the glass is in stock was sent automatically without checking, a change in shifts of the people handling the appointment had meant nobody had called me.
All very annoying as I cancelled a day trip to get it fitted. Thankfully the glass is still in one piece at the moment, just hopping it stays that way. No idea how long it will take them to get the glass.