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I'd kind of have to agree that it seems a little drastic to threaten a class action lawsuit because the feature isn't available yet. It seems very strange to me to purchase a car ahead than your normally would for a feature, yet to be available, you want to use for a specific time frame 10 months in the future. That is almost like going ahead and making arrangements, writing Tesla a check for your Model X before you get an actual delivery date or even production date and then get angry when it isn't delivered by their non-specific timeline. I understand they said "a few months" but that is very ambiguous. This is probably why they don't assign specific release dates for certain features, because who knows what is going on behind the scenes. Perhaps it's been close to release and then during beta testing someone had a fairly significant event.
I'll be very interested to see all the fine details of the auto steering. With as many false alarms I get on the lane departure warning, it's made me think several times just how reliable it may be.
I will give you this though, I do agree that Tesla (and Elon) should cool down on the hyperbolic claims for a few things until they are known as 100% fact. "End range anxiety" = a super buggy navigation system. "A few months" = a LOT of months :wink:
I'll be very interested to see all the fine details of the auto steering. With as many false alarms I get on the lane departure warning, it's made me think several times just how reliable it may be.
I will give you this though, I do agree that Tesla (and Elon) should cool down on the hyperbolic claims for a few things until they are known as 100% fact. "End range anxiety" = a super buggy navigation system. "A few months" = a LOT of months :wink:
I think Tesla should be free to pick their beta testers without being forced to accept someone s a beta tester on a public forum. You do bring up a good point though about them giving a glimpse of the present state of the technology with a quick video.
On a side note, if Tesla were to take action against me in some way based on a forum post about easily avoided legal action from a courteous and respectful 3x (so far) repeat customer... then I think my respect for them may be misplaced.
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I personal don't care either way about being a beta tester or not. I've never requested to be. I've been recommended by others at Tesla. I think it would be more to their benefit than mine, honestly, given the amount of driving I do. But I'm not asking for anything along those lines and don't expect anything there.
As for a March announcement of difficulty, yeah that would have been nice if it were the case and I'd definitely be given them a lot more benefit of the doubt. At this point though it looks more like a ploy to boost Q4'14 sales than technical difficulties though.
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I personal don't care either way about being a beta tester or not. I've never requested to be. I've been recommended by others at Tesla. I think it would be more to their benefit than mine, honestly, given the amount of driving I do. But I'm not asking for anything along those lines and don't expect anything there.
As for a March announcement of difficulty, yeah that would have been nice if it were the case and I'd definitely be given them a lot more benefit of the doubt. At this point though it looks more like a ploy to boost Q4'14 sales than technical difficulties though.
No other automaker presently offers full autopilot capability that Tesla has advertised because it is not easy.
Please allow Tesla the time to get this right and safe before they release it. They've said for a while that they plan to have this out over the summer so why not just give them a few more months? This is not technology you want them to rush out the door...
Immediately? You think waiting 7 months past a few (few being 3 months) is jumping into a lawsuit? Do you know what it takes to get the ball rolling on something like that. How long it takes to find lawyers, how long it takes to find a class, how long it takes to merge classes and firms when judges order it. It an take years to really get it started.
This is not the only issue that is boiling. I agree that it is well past time for Tesla to live up to their auto pilot promises. I've been occupied with 691 other issues because that was a feature that we were buying that was supposed to be part of the vehicle already rather than something that wasn't yet released that's just late.
eye.surgeon
Active Member
I'ts not that we aren't willing to give Tesla time to get it right. it's that they tell us they've got it right, but they don't, at least not a ready-for release version.
Simply put: don't promise if you can't deliver.
They've been promoting autopilot features that don't even exist on the website for 6+ months. The marketing people and the engineers need to get on the same page.
Love my car, zero regrets.
Simply put: don't promise if you can't deliver.
They've been promoting autopilot features that don't even exist on the website for 6+ months. The marketing people and the engineers need to get on the same page.
Love my car, zero regrets.
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To the OP: Taking legal action over a promised future feature with no specific time frame promised is...irrational. You buy the car based on the features that will be delivered with the car. Yes, the car has hardware that is intended for use with the future Autopilot software, and at some point it will be released. But do you want Tesla to get it right, or just get it out there? We know that it is under active development and it has to be as close to perfect as possible before being released. Lives are at stake. Including yours.
In my opinion your position is unjustified logically and legally.
In my opinion your position is unjustified logically and legally.
I understand your frustration but you do realize that when they announced the Auto Pilot capabilities they were to be released in stages? It's not like they have done *nothing* for 7 months. Instead they have activated and implemented these features every few months when it is safe to do. So I think the premise that customers have been waiting 7 months for nothing is not fair.
What they are about to release no other automaker present is offering. If this was easy someone else would have done this already. If they need 2 more months to get this right do you really want them to rush this out?
I already stated up thread that they need to get it right. At the very least early adopters should be offered a refund of the cost for autopilot convenience features with the option to pay for activation later, like the options current purchasers have. That is where legal action would be justified to accomplish.
My problem is with the misrepresentation, not necessarily with rushing out the feature.
70Dan
2019 M3P
If they need two more months to get it right then I expect them to own up and state, "We need two more months to get it right."
As for it being unique to Tesla, I've seen videos of normal people demonstrating this on other brands.
So what you are now demanding is that they deactivate your Autopilot features altogether and give you $2,500? You don't want *any* of the Autopilot features because they are working on refining the steering software to ensure it is safe?
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But isn't that essentially what Elon said at the Shareholders meeting? He said in the June/July period they are going to start beta testing Autopilot, that Elon himself is beta testing it but that we are still months from having it released and that they still expect it to be released this summer?
I'm pretty sure we will see Autopilot released before the Model X rolls out so they can demonstrate that capability in the Model X.
BoldSharpe
Member
wk057 has a legitimate gripe based on Musk's comments and likely those of Sales staff (who, from my experience, know less than many folks here on the forum).
Fully understanding legal action is not the preferred path forward, please let me know where if anyone has seen something from Tesla in writing that states anything other than the functionality will be available with 'future software releases.' Musk's comments are most likely protected by a Safe Harbor statement so his statements are merely speculative. This comes down to your personal definition of 'future.'
Years ago, a buddy of mine told me he was getting a boat. As I relayed the information to my roommate at the time, his was response was, "I'll believe it when I'm skiing behind it." Sure enough, my buddy never did end up getting that boat and I learned it's often best not to believe things until you've seen them yourself.
Fully understanding legal action is not the preferred path forward, please let me know where if anyone has seen something from Tesla in writing that states anything other than the functionality will be available with 'future software releases.' Musk's comments are most likely protected by a Safe Harbor statement so his statements are merely speculative. This comes down to your personal definition of 'future.'
Years ago, a buddy of mine told me he was getting a boat. As I relayed the information to my roommate at the time, his was response was, "I'll believe it when I'm skiing behind it." Sure enough, my buddy never did end up getting that boat and I learned it's often best not to believe things until you've seen them yourself.
That would be a fair resolution as opposed to thousands of customers giving Tesla 0% interest loans. Would I opt for it? Maybe. The option in itself would be a gesture of good will at least.
As for Elon's statement it was that they hoped to get testers on board by thr end of June. I mentioned in my OP that this has no bearing on my gripes.
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