First, I'll just nitpick one thing: the MVPA. A line item on my MVPA specifically says "Tech Package with Autopilot." Nothing on my car can do can be defined as autopilot by any stretch of the definition. So if the MVPA is the final word, Tesla is in trouble because it definitely doesn't say anything about this feature not being available until later.
Your car has the Tech Package with Autopilot. A car without that package does not have TACC, which is in contrast to your car which does. So they have delivered you something called "Tech Package with Autopilot." So your real issue comes down to the definition of what delivery a vehicle with that package on it constitutes. Does it require the full set of features or does the fact that your car is eligible to receive those features when they are released meet the requirements of the description. I'd argue that a reasonable person would expect that the features would roll out over several months as Tesla had said. Which brings you right back to your opinion about how long is too long.
Next, I don't see any legal threat anywhere. Reserving the right to pursue legal action is hardly a threat. If Tesla has done no wrong here they'd have nothing to worry about from me anyway.
You don't have to bring it up multiple times (as you have) to reserve your right. The only reason to mention that you might need to take legal action at some unspecified point in the future if they don't get you the update is to use it as a weapon to encourage Tesla to do what you want them to do. No matter how many times you try to say otherwise you can't put the genie back in the bottle. You brought up the legal action, you keep bringing it up whenever this topic comes up. It has almost certainly altered the relationship you have with Tesla, assuming they've seen your comments about this. I'm assuming they have given the number of times and places you have posted your complaints.
Gestures of good will for people who missed autopilot hardware? How is this comparable? They got what they paid for. Those who got autopilot hardware early got what they paid for and more. P85D buyers like myself specifically bought in for autopilot and paid for this feature. This is apples to oranges.
See above, I believe you've received exactly what you've paid for. You're basically talking about a customer satisfaction issue. Which is exactly what the missing out on autopilot issue was.
I was one of those people who missed out on autopilot. Just like what you said before I felt that a gesture of gratitude would have eased the issue for me. And just like I'm telling you I was told by people on this forum that I wasn't entitled to anything. I still think Tesla could have handled that situation better. But I stopped expecting anything and worked to resolve what was making me unhappy on my own. Which meant trading my relatively new car and waiting on a new vehicle with Autopilot.
A large part of the reason I did this is because I expected at least a year of future updates with significant changes based on using those sensors. This was something that was clearly to me something that was going to be a long term evolution of features. Not something I expected to have soon after delivery.
For what it's worth with more time and reflection on the issue the posters telling me I wasn't entitled to anything were right.
As for extending the warranty on the autopilot steering hardware this is most certainly the right thing for them to do. The hardware is impossible to utilize through no fault of ours. What if I had 50,000 miles on my car, got the autopilot update at 51k miles, and the hardware for the feature I paid for at delivery doesn't work at that time even though I've never been able to use it since delivery? That's my fault and I have to pay? Come on now. (In this hypothetical I'd think Tesla would work with you, but at say 25,000 mile activation and 51,000 mile failure... a gamble.)
I agree Tesla would almost certainly just fix this under good will. Not doing so would look bad.
Would it be nice if they extended the warranty, absolutely. Will they, probably not.
Statements on the status of autopilot lane keeping should have been happening with or without me "crying" and would have gone a long way to build credibility, be it good or bad news.
Next gen seats is pretty much the same situation as this, also a paid line item on my MVPA. If Tesla had taken this long to deliver my next gen seats I would have an equal gripe with them about it. Fortunately my car was in fact delivered with front next gen seats, surprisingly, and I was updated constantly on the status of the rear seats. You won't find a single post anywhere where I'm "crying" about the rear seats, mainly due to the unsolicited and appreciated periodic status updates on the issue.
What sort of updates would you be happy with? Would them saying they're still working on it be sufficient? Or do they need to provide a time frame? If they provided a time frame and kept missing it would you still be happy with the updates? I'll bet that you would want a time frame and you'd want them to hit it. My experience with these sorts of software features though is that they're never on time. I'm sure Tesla realizes that as well. Which is why they've never provided updates. The fact that they did provide you updates on the next gen seats goes to my point that Tesla sees these issues differently.
All that said, regardless of the definition you posted it is pretty well known that using the term "crying" in reference to an adult is belittling and disrespectful. Grousing is generally for complaining with nothing at stake or very little at stake, if I recall correctly, which this certainly is not. (Just checked the definition to be sure, and I don't think anything about a $135k vehicle could really be considered "petty".)
I simply don't think you're being reasonable at all here. Like I said before I'd probably view your commentary very differently if this was the first time you were complaining. But you were actually complaining before I even got my car. If I recall correctly you were complaining that it wasn't out before the beginning of 2015.
Your complaints are gaining merit as time goes by, but the fact that you've been complaining from a very early state and making mention of legal action, colors my view of them. I don't use the terms I'm using to belittle or be disrespectful to you. I'm using them to describe how I feel about your opinions on this subject. I hope that you can separate the two. Like I said before, I do actually have a great deal of respect for you.