Actually what I said was that at the time I ordered, I thought the car would be delivered with lane-keeping. Shortly after ordering, but long before the car was delivered, I had learned that was not to be the case. And I fully acknowledged I was at fault, for missing whatever disclaimers there had been. This is what I had written about that:
I just watched the D announcement again, from start to finish:
Tesla Unveils Dual Motor and Autopilot - YouTube
At no point during that announcement does Musk even hint at the fact that anything he is saying about any of the D models is not going to be available when the cars are available. Everything is present tense. The only thing he talks about as a potential future development is the automatic snake-like connection for the charger. Someone watching that video, as I did several times before ordering, would definitely be led to believe the car they were ordering was going to be delivered with the features Musk described.
That video showed what we now believe to be the System 7.0 display. Musk spoke of it as if it were part of the car--not something to be delivered later.
He also says very clearly that the sonar sensors work at all speeds--0 to 155 MPH, so that things like the blind spot detection will work at all speeds. (He says this at about 8:05 on the video.) Interestingly, this is what the manual says:
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Blind Spot Warning is active when Model S is travelling between 20 mph (30 km/h) and approximately 85 mph (140 km/h)
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Would someone like to tell me how I misinterpreted that?
I don't care that much about the fact that we don't have lane-keeping yet. I don't really care at all that blind spot detection doesn't work above 85 MPH. (Until I watched this video again just now, I hadn't even remembered that it was supposed to.) I care most deeply about my mismatched console. Others might care about the other things. My point is that we all may care about different things, but Tesla most certainly has given us things to be concerned about. They could be doing small things to ease some of the disappointment, yet they haven't been.
As I wrote to someone privately, right now the good-will Tesla is losing by alienating their best, most vocal supporters might not appear to be costing them much, since they are selling every car they can produce. But I don't think they are considering the long-term cost of that lost good-will.