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Autopilot not available any more?

Discussion in 'Model X: User Interface' started by gnguyen, Jun 4, 2019.

  1. gnguyen

    gnguyen Member

    Joined:
    Nov 28, 2013
    Messages:
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    #1 gnguyen, Jun 4, 2019
    A few days ago my Model X from March 2017 with EAP lost its Autopilot features. It never seems to become available anymore as I'm driving. Navigate on Autopilot doesn't show when I set navigation. The steering wheel icon that shows next to the speedometer in the center display never comes up anymore. When I try to engage Autopilot or cruise control from the steering wheel stalk, it says "Cruise control unavailable".

    A few days ago everything was working fine. Any ideas? I made a service center appointment but it is a week away.
     
  2. Tam

    Tam Well-Known Member

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    Nov 25, 2012
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    Location:
    Visalia, CA
    #2 Tam, Jun 5, 2019
    Most likely, you need to install another firmware update over-the-air and you don't need to spend time driving your car to a Service Center.

    Please give your Service Center a call and reference what I said above so they can push another firmware to your car over-the-air.
     
  3. bob_p

    bob_p Active Member

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    #3 bob_p, Jun 5, 2019
    Try doing a reboot of the processors. You may even want to go through a power-down/power-up cycle. And see if this corrects the problem. Getting an OTA software update might also fix the issue.

    Our AP 2.0 2017 S 100D periodically loses the side cameras, which limits some features like NOAP or lane change - but haven't seen a complete loss of all AP features like TACC in either of our Tesla vehicles.
     
  4. gnguyen

    gnguyen Member

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    #4 gnguyen, Jun 7, 2019
    Reboots, power cycle did not seem to fix it. I’ll try calling for the software update, thanks all!
     
  5. Pixalchemy

    Pixalchemy New Member

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    Jun 13, 2019
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    Location:
    Iowa
    #5 Pixalchemy, Jun 15, 2019
    A complete power down did it for me. Embarrassed I didn’t know where to find power off in the menu..
     
  6. mxnym

    mxnym Member

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    Mar 9, 2018
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    Location:
    Bloomington, IN
    #6 mxnym, Jun 17, 2019
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