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Average Delivery call after VIN assignment?

Discussion in 'Model 3' started by Dliang, Apr 15, 2018.

  1. Dliang

    Dliang New Member

    Joined:
    Apr 15, 2018
    Messages:
    4
    Location:
    Chicago
    Hi guys, just wondering what the average turnaround time is after you have been assigned a VIN. Its been two weeks and nothing. I have heard stories where the delivery specialist claim they have left voicemails but never reached anyone. Thoughts?
     
  2. Dliang

    Dliang New Member

    Joined:
    Apr 15, 2018
    Messages:
    4
    Location:
    Chicago
    Chicago Line waiter. Configured 3/22. 4/4 VIN assigned.
     
  3. garrity

    garrity Member

    Joined:
    Feb 26, 2016
    Messages:
    89
    Location:
    CA
    End of March it was around 2-3 days after VIN assignment. It seems to be longer now, especially for those holding unto a vin.

    Can date of "the call" be added to the spreadsheet to track this?
     
    • Like x 1
  4. Justmurr

    Justmurr Member

    Joined:
    Apr 2, 2016
    Messages:
    207
    Location:
    PA
    Per my signature...had ISA contact really quickly after VIN but I technically do not have a definitive delivery date yet. ISA has said they will reach out when the car gets closer to me to schedule the day.
    Being east coast is a factor I guess but 5/2 still seems so far away.
     
  5. likeafox

    likeafox Member

    Joined:
    Apr 28, 2017
    Messages:
    108
    Location:
    Austin
    I had my ISA contact me before receiving my VIN (still don't have it) to answer an unrelated question I had. He said that once a VIN was assigned, it might take up to a week before he'd contact me. 1-2 days to get off the production line, 2 or so days for QC, and maybe 1 day for paperwork? I was on a work conference call at the time so I was listening to 2 different conversations at the same time. YMMV.
     
  6. Matt_CRNA

    Matt_CRNA Member

    Joined:
    Jun 30, 2016
    Messages:
    11
    Location:
    Oahu, Hawai'i
    Located on Oahu, Hawai'i, so quite a distance from California.

    Hawai'i line waiter, made reservation on a Tesla account that did not have our Model X or S on the account (so didn't get previous owner priority) - 4/1/2016

    Invite to configure - 2/4/2018

    Configured - 2/16/2018

    Discovered VIN was given in Tesla account - 3/12/2018

    Financing secured - 3/26/2018

    Vehicle arrived and ready for delivery - 3/31/2018

    Vehicle picked up - 4/6/2018 w/ 7 mi on odometer. Promptly dropped off @ XeroWraps for vinyl wrapping and color change.
     
    • Informative x 2
  7. RDaneel

    RDaneel Member

    Joined:
    Apr 3, 2016
    Messages:
    160
    Location:
    New Jersey
    Have you called the customer service number and talked to someone? If not, I would do so immediately. Just make sure you haven't fallen through the cracks...
     
  8. Dliang

    Dliang New Member

    Joined:
    Apr 15, 2018
    Messages:
    4
    Location:
    Chicago
    I called twice and they said my delivery service rep will get back to me. I'm going to try again in the morning. My concern is I never got the invite email either. I had to check my account to configure.
     
  9. drewbaumann

    drewbaumann Member

    Joined:
    Apr 3, 2018
    Messages:
    170
    Location:
    Santa Monica, CA
    What color did you go with?
     
  10. Matt_CRNA

    Matt_CRNA Member

    Joined:
    Jun 30, 2016
    Messages:
    11
    Location:
    Oahu, Hawai'i
    KPMF Iced titanium amethyst. I had wrapped my Miata in the red version of this and loved how it turned out.
     
  11. RDaneel

    RDaneel Member

    Joined:
    Apr 3, 2016
    Messages:
    160
    Location:
    New Jersey
    Purple? Awesome. Can't wait to see pics.
     
  12. iwannam3

    iwannam3 Member

    Joined:
    Aug 8, 2016
    Messages:
    829
    Location:
    Washington
    First day 11:00 non owner, Config 3/22, vin 4/9, call & email 4/12, delivery 4/21 in Portland, Or Blue, Aero
     
  13. SDM3

    SDM3 Member

    Joined:
    Feb 28, 2018
    Messages:
    12
    Location:
    SD
    Line waiter in San Diego. Invited and Configured 3/28, vin 4/8, delivered 4/16. Midnight silver Aeros
     

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