Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register

Average Delivery call after VIN assignment?

Dliang

New Member
Apr 15, 2018
4
0
Chicago
Hi guys, just wondering what the average turnaround time is after you have been assigned a VIN. Its been two weeks and nothing. I have heard stories where the delivery specialist claim they have left voicemails but never reached anyone. Thoughts?
 

garrity

Member
Feb 26, 2016
97
119
CA
End of March it was around 2-3 days after VIN assignment. It seems to be longer now, especially for those holding unto a vin.

Can date of "the call" be added to the spreadsheet to track this?
 
  • Like
Reactions: tracksyde

Justmurr

Member
Apr 2, 2016
207
128
PA
Per my signature...had ISA contact really quickly after VIN but I technically do not have a definitive delivery date yet. ISA has said they will reach out when the car gets closer to me to schedule the day.
Being east coast is a factor I guess but 5/2 still seems so far away.
 

likeafox

Member
Apr 28, 2017
108
280
Austin
I had my ISA contact me before receiving my VIN (still don't have it) to answer an unrelated question I had. He said that once a VIN was assigned, it might take up to a week before he'd contact me. 1-2 days to get off the production line, 2 or so days for QC, and maybe 1 day for paperwork? I was on a work conference call at the time so I was listening to 2 different conversations at the same time. YMMV.
 

Matt_CRNA

Member
Jun 30, 2016
11
6
Oahu, Hawai'i
Located on Oahu, Hawai'i, so quite a distance from California.

Hawai'i line waiter, made reservation on a Tesla account that did not have our Model X or S on the account (so didn't get previous owner priority) - 4/1/2016

Invite to configure - 2/4/2018

Configured - 2/16/2018

Discovered VIN was given in Tesla account - 3/12/2018

Financing secured - 3/26/2018

Vehicle arrived and ready for delivery - 3/31/2018

Vehicle picked up - 4/6/2018 w/ 7 mi on odometer. Promptly dropped off @ XeroWraps for vinyl wrapping and color change.
 
  • Informative
Reactions: tracksyde and DR61

RDaneel

Member
Apr 3, 2016
162
174
New Jersey
Hi guys, just wondering what the average turnaround time is after you have been assigned a VIN. Its been two weeks and nothing. I have heard stories where the delivery specialist claim they have left voicemails but never reached anyone. Thoughts?

Have you called the customer service number and talked to someone? If not, I would do so immediately. Just make sure you haven't fallen through the cracks...
 

Dliang

New Member
Apr 15, 2018
4
0
Chicago
Have you called the customer service number and talked to someone? If not, I would do so immediately. Just make sure you haven't fallen through the cracks...

I called twice and they said my delivery service rep will get back to me. I'm going to try again in the morning. My concern is I never got the invite email either. I had to check my account to configure.
 

drewbaumann

Member
Apr 3, 2018
170
93
Santa Monica, CA
Located on Oahu, Hawai'i, so quite a distance from California.

Hawai'i line waiter, made reservation on a Tesla account that did not have our Model X or S on the account (so didn't get previous owner priority) - 4/1/2016

Invite to configure - 2/4/2018

Configured - 2/16/2018

Discovered VIN was given in Tesla account - 3/12/2018

Financing secured - 3/26/2018

Vehicle arrived and ready for delivery - 3/31/2018

Vehicle picked up - 4/6/2018 w/ 7 mi on odometer. Promptly dropped off @ XeroWraps for vinyl wrapping and color change.
What color did you go with?
 

Products we're discussing on TMC...

About Us

Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.

Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


SUPPORT TMC
Top