-
Want to remove ads? Register an account and login to see fewer ads, and become a Supporting Member to remove almost all ads.
Average repair time for body work (Boston)
- Thread starter Chris Russell
- Start date
-
- Tags
- Model S New England Parts
That’s what I am doing. They need to take it apart to see all the damage. Not confident that it will be quick ...
RogerHScott
Active Member
There are a few threads around that are unlikely to give you a warm fuzzy feeling about this, such as Ouch! MS 90D repair saga begins...
weradln
Member
Just got my S back from an Tesla authorized body shop in Denver area. They replaced the rear bumper, supports, re-shaped the hatchback door back to the original curve AND replaced a rear quarter panel. Took just under 8 weeks.
I had a very minor accident and took my Model S to Hollis Auto Body - one of the 2 approved Tesla shops in the Boston area.
They had me in the shop within a week and out the door less than a week later. They of course didn't have to wait on any parts though.
It seems that the limiting factor is the time to get parts rather than body shop availability.
They had me in the shop within a week and out the door less than a week later. They of course didn't have to wait on any parts though.
It seems that the limiting factor is the time to get parts rather than body shop availability.
Which body shop?
Hollis Auto Body (the only approved body shop at the time) gave me a fairly accurate estimate, although mine was just a quarter panel replacement (not much worry for underlying damage). It was long tho, 3 months for parts, 1 month to fix.
bdavid01
Member
So on Feb 10, 2016 my P90D went into John Eagle Collision Center in Dallas Texas and is considered one of the best repair facilities in the region. sadly it is December 11, 2017 and I still don't have my car back though its been said that this week is my week. I've been told its parts acquisition but the 10 month repair has been [painful and they should have totaled the car long ago but instead, USAA chose to fix it and when it started looking like it was going to go over the top i was told that they were 'Sticking' and fixing the car, regardless of cost. currently its at 80,000 for the repair and over 10 months!!! I want to complain to Tesla as the repair place claims its 100% entirely on parts acquisition and had given me 100's of emails showing back and forth with Tesla parts trying to get the correct parts as they are apparently sending the wrong parts all the time but not sure where to begin
RogerHScott
Active Member
This is my nightmare.
What do you do in the meantime, whilst you wait for a 10+ month repair? Are you expected to pay for insurance during this period? I presume USAA hasn't kept you in a rental car all this time, did you have to buy another car to get around in?
weradln
Member
Barry: Used Stuttgart Auto Body. Talked to the other Denver area authorized Auto Body shop. Name escapes me. It's a chain and they only do Tesla repairs at one location (Parker??). Rejected using them because they insisted keeping the car starting when they order parts. So they might have it for a month extra when the car was perfectly drivable. They claimed Tesla would only allow them two part orders so they tore the car down to expose all internal damage so they could get all the parts the first time. Stuttgart had no problem with placing a second order after discovering a bent support.
Still outrageous.Ouch! How fast was the light pole moving?
Feb 10, 2017, perhaps?
That's who I used. They did good work, the the time it took was very exasperating.
RogerHScott
Active Member
This makes no sense. My car is at a Tesla-certified shop and they'e ordered batch after batch of parts from Tesla. I think these guys are making stuff up.
RogerHScott
Active Member
Keep in mind that if you wind up waiting for a multi-month repair there's probably no reason to keep paying the full premium for insurance on a car you're not driving. Talk to your agent, and don't let the push you around.
Sadly, this is my nightmare. The first shop 'recommended' by Tesla, as well as my insurance company, is now refusing to take more business, based on a lack of access to parts. The next shop has the car, but I'm told that a month is not enough to receive ordered parts for the modest damage. The problem here is with Tesla, and an apparent inability to focus on the needs of existing clients.
Wow, that's surprising they went that route. It's obvious from the picture that your vehicle should have been totaled and a check cut on the spot. Was it a rookie adjuster assigned to your case?
Similar threads
