I was at the Fremont event today too. As I expected, it was a madhouse. I'm disappointed, but I'm trying to see the positives in this.To that end, I see this as Tesla was trying something different to make things happen sooner. The invitation was very lacking in details and expectations were skewed for sure. I am not faulting anyone from expressing frustrations with this event. This event frustrated me too.
They did not have a car with my configuration so I left without a car. Yet, I still feel it was an "opportunity" to get what I wanted (like the email stated). Maybe if I had shown up earlier, I could have found my car. Unfortunately, prior commitments prevented me from arriving before noon.
Instead, It was like a dealership with a lot. I had the option for something in stock and changing my mind right there (which was not indicated in the email/invitation). Considering what I have seen in this forum, I think many people would have jumped at a chance for their second or third choice car if they could get it earlier. I'm not going to lie, I was very tempted to change my mind for what was available too. In the end I decided I have waited 2 years and 5 months already; I should get what I really want.
I sat in a White on While AWD. I sat in the Blue on White AWD. These were my 2nd and 3rd choices. They had performance and Long Range (non-AWD) cars on the lot as well, but my first choice was a MSM, Black interior, AWD with 18" rims. (I will be swapping out my rims for 18" turbines from EV Rims. See below.)
As a consolation for showing up and not having my configuration, they bumped me up in priority. Instead this turned into an opportunity to get my first choice in 2 weeks. My new pickup is 9:45am Sat September 22nd. I could complain, but I won't.
I'm not defending Tesla. Expectations were NOT clear. I am a bit frustrated, but if I focus on the positives, I am getting what I want a little bit sooner. Life is too short to be bitter about first world problems like this.