So I went to pick up my MYLR7 in MSM today.
I was so excited. I have been a tesla fanboy for 15 years since the original roadster. I saved hard for this day and had everything ready.
For a $93k cad car, I couldn’t have been more disappointed.
There were an absolute ton of issues. Cosmetic defects all over the place - black tar on door panels and pillars, scratches in the door sills, a badly scratched rear air vent, scuffed rear taillight, misaligned rear taillight and a speaker grill with the plastic next to it glued onto it.
These were all minor and they promised to fix them which I was ok with so long as the car worked. I accepted delivery after being reassured I could book mobile appointments to fix these. So I accepted, got in the car, paired my phone and bam! Error codes for the hvac.
I go back to the SA and tell him about the issue and they try resetting the car to no avail. They then book me into the service center and ask me to drive 200m down the road to it so I do that.
After 2 hours of waiting for them to fix it, I tell them I need to go. My delivery appointment was at 1030 am and I showed up at 10 am. It’s now 2 pm and I need to drive 300 km to get home and have an important appointment at 5 pm.
They give me a loaner model s with free supercharging and tell me they’ll call me when everything I’ve found wrong with the car is fixed. So I drive home.
At 6 pm, they call and tell me they’ve fixed the hvac (apparently not enough Freon from the factory) and all the cosmetic issues I found. They ran the system for a few hours and found no leaks and are satisfied it is working. But I feel so soured on the experience, I’m almost keen to reject the car and get them to find me a new one and I’ll keep the loaner til they do.
Oh and mine is an F517 but no new trim or matrix headlights.
What would you guys do?
I was so excited. I have been a tesla fanboy for 15 years since the original roadster. I saved hard for this day and had everything ready.
For a $93k cad car, I couldn’t have been more disappointed.
There were an absolute ton of issues. Cosmetic defects all over the place - black tar on door panels and pillars, scratches in the door sills, a badly scratched rear air vent, scuffed rear taillight, misaligned rear taillight and a speaker grill with the plastic next to it glued onto it.
These were all minor and they promised to fix them which I was ok with so long as the car worked. I accepted delivery after being reassured I could book mobile appointments to fix these. So I accepted, got in the car, paired my phone and bam! Error codes for the hvac.
I go back to the SA and tell him about the issue and they try resetting the car to no avail. They then book me into the service center and ask me to drive 200m down the road to it so I do that.
After 2 hours of waiting for them to fix it, I tell them I need to go. My delivery appointment was at 1030 am and I showed up at 10 am. It’s now 2 pm and I need to drive 300 km to get home and have an important appointment at 5 pm.
They give me a loaner model s with free supercharging and tell me they’ll call me when everything I’ve found wrong with the car is fixed. So I drive home.
At 6 pm, they call and tell me they’ve fixed the hvac (apparently not enough Freon from the factory) and all the cosmetic issues I found. They ran the system for a few hours and found no leaks and are satisfied it is working. But I feel so soured on the experience, I’m almost keen to reject the car and get them to find me a new one and I’ll keep the loaner til they do.
Oh and mine is an F517 but no new trim or matrix headlights.
What would you guys do?